EPG Shop Manager

Foley Power Solutions; Topeka (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay to recognize your"s

401(k) with matching

Full insurance benefits(Health, Dental

Holiday, PTO, and Parental Leave,-prom

Job summary

Foley Power Solutions in Topeka, KS is seeking an EPG Shop Manager to lead the day-to-day operations of the field service department. You will schedule work, communicate with customers and technicians, and direct shop activities to deliver exceptional service while fostering a positive work environment.

The role emphasizes safety, teamwork, and hands-on leadership, with travel required for training and support at other locations.

Qualifications

• Excellent communication and customer service experience.
• Experience with generators.
• Electrical knowledge.
• Experience working in a service department.

Responsibilities

• Ensure work is performed safely.
• Develop schedule to meet customer needs.
• Communicate with customers and technicians on repairs, status, price and follow-up.
• Ensure technicians have necessary training and tools.
• Review work orders and their status.
• Travel is required for training and/or to assist at other locations.

Skills

Excellent communication

Customer service experience

Leadership

Job description

Find out how well you match with this job

If you enjoy taking care of customers and leading a team, consider joining us as an EPG Shop Manager. You will be directly involved in the day-to-day success of the EPG field service department, scheduling work, communicating with customers and directing the work of technicians in the shop.Your focus will be on our customers and our technicians with the goal of providing superior customer service and fostering a great work environment.

What You Will Do in This Role:

• Ensure work is performed safely
• Develop schedule to meet customer needs
• Communicate with customers and technicians on repairs, status, price and follow-up
• Ensure technicians have necessary training and tools
• Review work orders and their status
• Travel is required for training and/or to assist at other locations.

Our Ideal Candidate:

• Excellent communication and customer service experience
• Experience with generators
• Electrical knowledge
• Experience working in a service department

What Will Put You Ahead:

What We Can Offer You:

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Full insurance benefits(Health, Dental, and Vison)
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth

Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley.

Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [e-mail].

*At this time Foley does not participate in any Visa sponsorship programs.