EP Medical Assistant

Saint Luke's; Kansas City (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

Saint Luke's EP Medical Assistant is a full-time outpatient role in Kansas City. You will support patients and providers in electrophysiology care, handling diagnostic monitoring, patient communication, and care coordination in a fast-paced clinic.

You will work with a multidisciplinary team to diagnose and manage cardiac rhythm disorders, aiming for an exceptional patient experience and seamless clinic operations.

Qualifications

• Minimum 2 years applicable experience in outpatient clinical care.
• MO Nurse Aide certification or equivalent credential.
• Proficient in coordinating patient care and documenting in EMR.

Responsibilities

• Prepare patients for appointments and provider visits.
• Complete patient follow-up as requested by providers.
• Triage patient calls and address concerns per clinic protocols.
• Assist with Holter monitor placement, scanning, and processing.
• Perform transtelephonic phone checks and document patient information in EMR.
• Coordinate communication between patients, providers, and care teams.
• Support efficient clinic workflows and compassionate patient care.
• Deliver excellent customer service and patient-centered care.

Skills

Patient care

Communication

Care coordination

Multitasking

Education

Nurse Aide MO

Tools

EMR system

Holter monitor

Job description

Job Description

EP Medical Assistant | Full-Time

Support Patients and Providers in Electrophysiology Care

Saint Luke's is seeking a compassionate, detail‑oriented EP Medical Assistant to join our Electrophysiology (EP) team. This role offers the opportunity to support patients and providers throughout their cardiac care journey while assisting with diagnostic monitoring, patient communication, and care coordination.

If you enjoy building relationships with patients, working in a specialty clinic, and helping coordinate high-quality care, this may be the perfect opportunity for you.

About the Electrophysiology Clinic

As an EP Medical Assistant, you will play an important role in supporting both patients and providers in a fast‑paced outpatient cardiology specialty clinic. This position combines direct patient support, diagnostic testing, patient follow‑up, and communication responsibilities to help ensure efficient clinic operations and an exceptional patient experience.

You'll work closely with providers and care teams dedicated to diagnosing and treating heart rhythm conditions.

What You'll Do

EP Medical Assistants Spend Their Time

• Preparing patients for appointments and provider visits
• Completing patient follow‑up as requested by providers
• Triaging patient phone calls and addressing patient concerns according to clinic protocols
• Conducting and scanning Holter monitors
• Performing transtelephonic phone checks
• Documenting patient information accurately in the electronic medical record (EMR)
• Coordinating communication between patients, providers, and care teams
• Supporting efficient clinic workflows and patient care operations
• Delivering excellent customer service and compassionate patient care

Clinical Environment

This position is based in an outpatient Electrophysiology clinic focused on the diagnosis and management of cardiac rhythm disorders.

EP Medical Assistants Can Expect To

• Work closely with patients undergoing cardiac monitoring
• Support providers with patient care coordination and follow‑up
• Assist with Holter monitor placement, scanning, and processing
• Triage incoming patient calls and questions
• Coordinate testing and communicate results as directed
• Collaborate with physicians, advanced practice providers, nurses, and clinic staff

This role is ideal for individuals who enjoy both patient interaction and detailed clinical coordination.

Who Is Most Successful in This Role?

This position is best suited for Medical Assistants who enjoy:

• Building relationships with patients
• Care coordination and patient follow‑up
• Working in a specialty clinic environment
• Managing diagnostic monitoring processes
• Multitasking and staying organized
• Strong communication and customer service
• Working collaboratively with providers and care teams
• Supporting patients with complex cardiovascular conditions

Candidates who are proactive, detail‑oriented, and passionate about patient‑centered care will thrive in this role.

Schedule

Full‑Time Position

• Monday through Friday
• Four 10‑hour shifts per week
• Hours between 7:00 AM and 5:30 PM

Enjoy a consistent weekday schedule with no weekends.

Why Saint Luke's?

At Saint Luke's, we are committed to delivering exceptional patient care while creating a supportive environment where employees can learn, grow, and thrive. As an EP Medical Assistant, you'll be part of a collaborative team dedicated to improving the lives of patients with cardiac rhythm disorders.

If you're looking for a rewarding opportunity to support specialized cardiovascular care while making a meaningful impact on patients every day,

Join Saint Luke's Electrophysiology team and help keep our patients' hearts beating strong.

Job Requirements

Applicable Experience: 2 years

Cert Nurse Aide (MO) - Missouri Division of Health and Human Services, Family Care Safety Registry - Missouri Department of Health & Senior Services

Job Details

Full Time

Day (United States of America)