EP Medical Assistant

Saint Luke's Health System; Kansas City (MO); On-site; USD 25,000 - 39,000; Full time

Job summary

Saint Luke's Health System in Kansas City is seeking an EP Medical Assistant to support patients and providers in our electrophysiology clinic. You will assist with diagnostic monitoring, patient follow-up, and care coordination in a fast-paced outpatient cardiology setting.

The role involves triaging calls, Holter monitor processing, EMR documentation, and collaboration with physicians and care teams to ensure high-quality patient care.

Qualifications

• Two years of applicable experience (as described in the job requirements).
• MO Nurse Aide certification is required (per MO DHHS).
• Family Care Safety Registry with Missouri Department of Health & Senior Services is required.

Responsibilities

• Prepare patients for appointments and provider visits.
• Perform patient follow-up as requested by providers.
• Triaged patient phone calls and addressed patient concerns per clinic protocols.
• Conduct Holter monitor placement, scanning and processing.
• Perform transtelephonic phone checks.
• Document patient information accurately in the EMR.
• Coordinate communication between patients, providers and care teams.
• Support efficient clinic workflows and patient care operations.
• Deliver excellent customer service and compassionate care to patients.

Education

Nurse Aide (MO) certification

Job description

# **Job Description**## EP Medical Assistant | Full-Time### Support Patients and Providers in Electrophysiology CareSaint Luke's is seeking a compassionate, detail-oriented **EP Medical Assistant** to join our Electrophysiology (EP) team. This role offers the opportunity to support patients and providers throughout their cardiac care journey while assisting with diagnostic monitoring, patient communication, and care coordination.If you enjoy building relationships with patients, working in a specialty clinic, and helping coordinate high-quality care, this may be the perfect opportunity for you. ## About the Electrophysiology ClinicAs an EP Medical Assistant, you will play an important role in supporting both patients and providers in a fast-paced outpatient cardiology specialty clinic. This position combines direct patient support, diagnostic testing, patient follow-up, and communication responsibilities to help ensure efficient clinic operations and an exceptional patient experience.You'll work closely with providers and care teams dedicated to diagnosing and treating heart rhythm conditions. ## What You'll DoEP Medical Assistants spend their time: Preparing patients for appointments and provider visits Completing patient follow-up as requested by providers Triaging patient phone calls and addressing patient concerns according to clinic protocols Conducting and scanning Holter monitors Performing transtelephonic phone checks Documenting patient information accurately in the electronic medical record (EMR) Coordinating communication between patients, providers, and care teams Supporting efficient clinic workflows and patient care operations Delivering excellent customer service and compassionate patient care ## Clinical EnvironmentThis position is based in an outpatient Electrophysiology clinic focused on the diagnosis and management of cardiac rhythm disorders.EP Medical Assistants can expect to:• Work closely with patients undergoing cardiac monitoring• Support providers with patient care coordination and follow-up• Assist with Holter monitor placement, scanning, and processing• Triage incoming patient calls and questions• Coordinate testing and communicate results as directed• Collaborate with physicians, advanced practice providers, nurses, and clinic staffThis role is ideal for individuals who enjoy both patient interaction and detailed clinical coordination. ## Who Is Most Successful in This Role?This position is best suited for Medical Assistants who enjoy:• Building relationships with patients• Care coordination and patient follow-up• Working in a specialty clinic environment• Managing diagnostic monitoring processes• Multitasking and staying organized• Strong communication and customer service• Working collaboratively with providers and care teams• Supporting patients with complex cardiovascular conditionsCandidates who are proactive, detail-oriented, and passionate about patient-centered care will thrive in this role. ## Schedule**Full-Time Position****Schedule:*** Monday through Friday* Four 10-hour shifts per week* Hours between **7:00 AM and 5:30 PM**Enjoy a consistent weekday schedule with no weekends. ## Why Saint Luke's?At Saint Luke's, we are committed to delivering exceptional patient care while creating a supportive environment where employees can learn, grow, and thrive. As an EP Medical Assistant, you'll be part of a collaborative team dedicated to improving the lives of patients with cardiac rhythm disorders.If you're looking for a rewarding opportunity to support specialized cardiovascular care while making a meaningful impact on patients every day, we encourage you to apply. **Join Saint Luke's Electrophysiology team and help keep our patients' hearts beating strong. ** # **Job Requirements**Applicable Experience:2 yearsCert Nurse Aide (MO) - Missouri Division of Health and Human Services, Family Care Safety Registry - Missouri Department of Health & Senior Services