EP Medical Assistant: Cardiac Care & Coordination (Full-Time)

Saint Luke's Health System; Kansas City (MO); On-site; USD 25,000 - 39,000; Full time

Job summary

Saint Luke's Health System in Kansas City is seeking an EP Medical Assistant to support patients and providers in our electrophysiology clinic. You will assist with diagnostic monitoring, patient follow-up, and care coordination in a fast-paced outpatient cardiology setting.

The role involves triaging calls, Holter monitor processing, EMR documentation, and collaboration with physicians and care teams to ensure high-quality patient care.

Qualifications

• Two years of applicable experience (as described in the job requirements).
• MO Nurse Aide certification is required (per MO DHHS).
• Family Care Safety Registry with Missouri Department of Health & Senior Services is required.

Responsibilities

• Prepare patients for appointments and provider visits.
• Perform patient follow-up as requested by providers.
• Triaged patient phone calls and addressed patient concerns per clinic protocols.
• Conduct Holter monitor placement, scanning and processing.
• Perform transtelephonic phone checks.
• Document patient information accurately in the EMR.
• Coordinate communication between patients, providers and care teams.
• Support efficient clinic workflows and patient care operations.
• Deliver excellent customer service and compassionate care to patients.

Education

Nurse Aide (MO) certification

Job description

Saint Luke's Health System in Kansas City is seeking an EP Medical Assistant to support patients and providers in our electrophysiology clinic. You will assist with diagnostic monitoring, patient follow-up, and care coordination in a fast-paced outpatient cardiology setting.

The role involves triaging calls, Holter monitor processing, EMR documentation, and collaboration with physicians and care teams to ensure high-quality patient care.