EOC Admissions Coordinator/Recruiter (EOC Enrollment Coordinator - EOC aHEO)

CUNY NYC College of Technology; New York (NY); On-site; USD 44,000 - 55,000; Full time

Job summary

An established educational institution is seeking an EOC Admissions Coordinator/Recruiter to enhance outreach and recruitment efforts. This pivotal role involves guiding applicants through the enrollment process, conducting information sessions, and reviewing applications to ensure eligibility. The ideal candidate will possess a Bachelor’s degree and demonstrate exceptional communication skills, a strong customer service orientation, and the ability to support a diverse student population. Join a team dedicated to providing tuition-free academic and workforce training, and make a meaningful impact in the lives of aspiring students. This position offers opportunities for professional development and a supportive work environment.

Benefits

Health plans

Competitive retirement benefits

Tuition waivers for CUNY graduate study

Generous paid time off

Qualifications

• Bachelor's degree required with experience in academic support.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist with outreach and recruitment for BEOC programs.
• Review applications and determine eligibility for EOC services.
• Prepare activity reports and analyses.

Skills

Excellent oral and written communication skills

Customer service orientation

Detail-oriented

Bilingual skills

Working knowledge of Microsoft Office

Knowledge of Banner student information system

Experience with diverse student body

Education

Bachelor's degree

Tools

Microsoft Office

Social media platforms

Banner student information system

Job description

EOC Admissions Coordinator/Recruiter (EOC Enrollment Coordinator - EOC aHEO)

POSITION DETAILS

The State University of New York Brooklyn Educational Opportunity Center, administered by New York City College of Technology/CUNY, provides tuition free academic and workforce development training to eligible New York State residents, providing a pathway to lifelong learning, college access and economic self-sufficiency. The BEOC is currently accepting applications for an EOC Admissions Coordinator/Recruiter.

Under the supervision of the Director of Student Services, the Admissions Coordinator/Recruiter assists with outreach and recruitment, informs applicants about EOC programs and requirements, and assists applicants through the enrollment process.

The duties of the position include but are not limited to the following:

• Participate in community outreach and recruitment efforts to encourage applications to BEOC programs
• Assist in conducting open house sessions, information sessions and orientations about admissions to BEOC
• Review program requirements and EOC policies and procedures with applicants in individual or group settings
• Respond to requests regarding information on programs
• Review applications and determine applicant eligibility for EOC services and programs
• Follow up on incomplete applications
• Communicate enrollment decisions to applicants
• Prepare activity reports and analyses
• Perform other duties as assigned

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor's degree required.

PREFERRED QUALIFICATIONS

• Experience serving the academic needs of a diverse student body.
• Ability to provide information and programmatic support to students who may have experienced academic deficits and life challenges.
• Excellent oral and written communication skills. Bilingual skills a plus.
• Detail-oriented, with ability to handle multiple assignments and establish and meet deadlines.
• Working knowledge of Microsoft Office programs and social media platforms.
• Strong customer service orientation is essential; able to work effectively with all levels of faculty, staff, students and external constituents.
• Knowledge of Banner student information system a plus.

CUNY TITLE OVERVIEW

Supports student enrollment activities and processing in an Educational Opportunity Center program.

-Provides direct student services and works collaboratively with other units to support registration, payment, and related activities

-Interprets and communicates policies and procedures related to registration, student records, and related issues.

-Prepares reports and surveys based on enrollment data

-Counsels students, staff and faculty on academic registration, admissions, and related activities

-Manages student information databases and resolves issues with student records and transactions

-Ensures compliance with college, Federal, and New York State regulations and policies

-May supervise clerical and/or part-time staff and coordinate work schedules

-Performs related duties as assigned.

CUNY TITLE

EOC Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$44,411 to $54,268. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Open until filled, with review of resumes to begin on or after December 23, 2024.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29474

Location

NYC College of Technology