Environmental Services Supervisor

Appalachian State University

Boone (NC)

On-site

USD 46,000 - 48,000

Full time

5 days ago

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Job summary

Appalachian State University is seeking a Building Environmental Services Supervisor in Boone, NC. The role oversees the Environmental Services program, directs housekeeping staff, and ensures compliance with policies and training.

The position emphasizes scheduling, supervision, and quality inspections across campus facilities. The role requires a High School diploma or GED with at least one year of experience, strong leadership, and proficiency in MS Office.

Qualifications

Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.
Degrees must be received from appropriately accredited institutions. Where applicable, must be eligible for required certification.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

Responsibilities

Determines housekeeping needs, prepares work schedules and individual workloads.
Supervises assigned personnel in housekeeping activities.
Includes the implementation of formal in-service training programs and APPA rated inspections for cleanliness.
Reports maintenance needs to appropriate personnel.
Work is reviewed through written reports, conferences and inspections.

Skills

Housekeeping program mgmt

Time management

Organizational skills

Verbal communication

Written communication

Confidentiality

Supervisory skills

MS Office proficiency

Equipment operation

Education

High School Diploma or GED

Tools

Microsoft Office

AiM Time card

Work Order system

AutoCAD

Job description

Classification Title

Building Environmental Services Supervisor (Building Services)

Working Title

Environmental Services Supervisor

Location

Boone, North Carolina

Job Category

Position Number

031751

Not Eligible for Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

Department

Facilities Operations - Environmental Services - 410600

Primary Purpose of Position

This position is responsible for planning, implementing, prioritizing, administering, and maintaining the Environmental Services Program. This position is also responsible for assuring that all policies/procedures are implemented and followed accordingly. This position is also responsible for assuring all new and/or current staff receives training and re-training as required. This will include, but not be limited to, scheduling, discipline, work plans, goals, evaluations, quality audits, and training for continuous improvement.

Minimum Qualifications

Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience. Degrees must be received from appropriately accredited institutions. Where applicable, must be eligible for required certification. Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

Essential Job Functions

If employee is assigned to work in a designated security sensitive area, employee is required to undergo an extensive background check under the administration of the ASU Police Department and complete a Security Awareness Training with updates as required.

This is a supervisory position, assisting in the direction of the Environmental Services program at ASU.

Determines housekeeping needs, prepares work schedules and individual work loads.
Supervises assigned personnel in housekeeping activities.
Includes the implementation of formal in-service training programs and APPA rated inspections for cleanliness.
Reports maintenance needs to appropriate personnel.
Work is reviewed through written reports, conferences and inspections.

Knowledge, Skills, & Abilities Required for this Position

Knowledge of institutional housekeeping program management, including cleaning products and techniques.
Working knowledge of personnel, purchasing procedures and practices.
Ability to utilize time management and prioritization skills.
Strong organizational skills required.
Ability to assist management in planning, developing, implementing, and maintain an effective housekeeping program for the University.
Strong verbal and written communication skills required.
Ability to maintain confidentiality standards.
Considerable knowledge of specific types of floor surfaces and methods, materials, and equipment used in cleaning such surfaces. Skill in use and care of floor maintenance equipment.
Ability to supervise a floor crew.
Computer skills (Microsoft Office, AiM Time card and Work Order) required to maintain records and prepare required reports.
Valid driver's license and Knowledge, skills and abilities to operate ASU vehicle.

Preferred Qualifications

Supervisory experience
Training experience
Strong verbal and written communication skills
Prioritizing and organizational skills
Considerable knowledge of ALL aspects of Environmental Services
Proficient with Microsoft Office programs, blue prints, AiM, and auto cad
Willingness to learn new job skills and techniques

Required Functional Competencies to Successfully Perform Job Duties.

Knowledge-Technical: Plans work operations; establishes Priorities, and sets deadlines over a Short-range period, within Established goals and Objectives. Arranges and assigns Work. Demonstrated proficiency in basic computer skills such as e-mail and supply ordering. Demonstrated proficiency in service area and the ability to train and/or advise others. Arrange for repair and maintenance of equipment and machinery, with appropriate follow up. Knowledgeable and skilled in the safe operation of a variety of small to medium size equipment and vehicles. Advanced skills to provide thorough inspections of all spaces. Documenting work orders when applicable.

Managing Work and Performance: Ensures adherence to work standards and total quality standards. Recommends changes to work standards. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.

Type of Position

Permanent Full-Time

Staff/Non-Faculty

Appointment Type

1.0

Work Schedule/Hours

DAY-SHIFT WORK HOURS

8-hour workday schedule with primary hours varying within the following time frame: 4:00 am - 3:00 pm: Monday through Friday.

Weekend work and hours other than normal schedule may be required to accomplish assigned duties. Position is subject to call in, call back or stay over on off schedule hours and weekends should emergencies occur. This position will require weekend work for sporting events and other campus events. This position is also expected to work, as needed, in the event of staffing shortages, sporting events and/or other events on campus that require Building Environmental Service needs. Supervisor assignment may be adjusted based on business/operational need. This position is listed on FIRST CALL to report for any/all Environmental Services emergency situations, as needed.

Designated as MANDATORY, this position is expected to be available for work during University emergencies, closings and adverse weather conditions.

Number of Hours Per Week

Number of Months Per Year

Mandatory Staff

Yes

Physical Demands of Position

Physical efforts include lifting and moving all types of tables, chairs, chemicals and supplies, furniture, trash and debris including snow and ice, and all cleaning equipment as required. Work can involve climbing ladders. At times, must be able to lift 50-100 pounds. Will need to be able to maneuver and set up heavy athletic equipment (ie: basketball goals, floor covers, volley ball / badminton equipment). Standing/walking for long periods of time, spending large amounts of time walking to monitor staff, QA monitoring will require time of bending/standing/stooping and/or writing for long periods of time. Time will also be spent sitting for computer input.

Overall Competency Level

Journey

Anticipated Hiring Range

$45,696 - $47,692

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date

09/15/2026

Closing Date

09/27/2026

Competency Level Statement

Management will only consider applicants who meet the required competencies.