Environmental Services - Manager in Training

ZipRecruiter; Staunton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a driven individual for their Manager-In-Training program. This 16-week program offers hands-on training in housekeeping management, focusing on leadership development, quality control, and customer experience. You'll be part of a collaborative environment that values integrity and empowerment, providing opportunities for growth within the company. If you're passionate about service and ready to make a positive impact in your community, this role is a fantastic opportunity to kickstart your career.

Benefits

FREE Telemedicine

Employee Assistance Programs

Paid Holidays and Vacation

Employee Stock Purchase Plan

Early Access to Earnings

Training and Development Programs

Qualifications

• Ability to lead and follow instructions effectively.
• Basic computer skills for record-keeping and reporting.

Responsibilities

• Train staff and ensure quality control in housekeeping services.
• Maintain records and report to management on various metrics.

Skills

Leadership Skills

Basic Computer Skills

Safety Awareness

Customer Service Skills

Education

High School Diploma or Equivalent

Job description

Job Description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit), influence our decisions and actions both in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their families' health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Benefits: FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.
• Training: We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
• Employee Assistance Programs: FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs: We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Community, and Employee communities!
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance to HCSG employees and their dependents or family members.
• Paid Holidays and Vacation: For eligible employees.
• No More Waiting for Payday: Early access to a portion of your earnings anytime through PNC EarnedIt.
• Employee Stock Purchase Plan: Investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities: Transfers are available nationwide, ideal for active Military and their families.

Keeping You Safe

• The safety and health of our employees and communities are our top priorities.
• Personal Protective Equipment: All employees will be provided and required to wear appropriate PPE for all functions.
• COVID-19 Vaccination: Employees will be required to comply with all policies, as mandated by State, Local, and/or our Customers.

Why HCSG

At HCSG, you will find a fulfilling, collaborative, and structured environment that helps you succeed in serving our communities. We offer engaging opportunities for every career stage. HCSG is committed to providing growth and leadership opportunities to support your success!

Position Summary

Our Manager-In-Training (MIT) program offers you the chance to learn and grow within an established company with over 45 years of experience. The program lasts approximately sixteen (16) weeks and includes hands-on and computer-based training focusing on managing your own account, including:

• General Training & Comprehension: Learn and perform job assignments for housekeeper, heavy housekeeper/floor tech, and laundry worker positions. Operate and teach others how to operate various industrial cleaning equipment.
• Leadership Development: Assist in training, quality control, and staff in-servicing according to policies and procedures and federal/state requirements.
• Policies & Procedures: Provide leadership, support, and guidance to meet quality standards, safety guidelines, and customer service expectations, adhering to applicable standards and policies to ensure quality housekeeping services.
• Reporting: Maintain records of income, expenditures, supplies, personnel, and equipment, and report to management.
• Training: Responsible for staff training, quality control, and in-servicing to meet HCSG standards, including regular site assessments using QCIs.
• Leadership: Handle managerial responsibilities such as payroll, staffing, coaching, discipline, purchasing, inventory, and budgeting.

• Communication: Effectively relay directives from client managers, building occupants, and administrators to staff.

• Safety: Use protective gear, follow safety and infection control procedures, report equipment needs or malfunctions, and ensure standards are met.

• Punctuality: Maintain consistent attendance, punctuality, and timely completion of tasks.

• Customer Experience: Represent HCSG positively by being courteous, cooperative, and professional.

• Experience: Maintain positive interactions with staff and guests.

Qualifications

• Positive attitude, ability to follow instructions, and perform routine tasks.
• Leadership skills post-training, ability to work independently, and safety awareness.
• High school diploma or equivalent required.
• Basic computer skills for record-keeping and reporting.
• Reliable attendance and punctuality.
• Compliance with COVID-19 vaccination policies.
• Ability to lift/carry and push/pull up to 50 pounds, stand, sit, bend, and walk for extended periods.
• Ability to work around food and cleaning products.
• Must reside in the service area.

HCSG is an equal opportunity employer committed to diversity and nondiscrimination in all employment practices.