Environmental Services/Housekeeping Supervisor

Otterbein SeniorLife; Albion Township (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Pet Insurance

Life Insurance

Employee Assistance Program

Job summary

Otterbein SeniorLife in Jackson, MI seeks an Environmental Services Supervisor to manage Housekeeping and Laundry operations, supervise teams, and ensure cleanliness and safety across the campus. The role supports resident care and requires building a culture of service.

Responsibilities include staffing, training, compliance with infection control, and collaboration with Nursing and Maintenance. Full-time position with potential weekend/holiday coverage, benefits provided.

Qualifications

• High School diploma or GED preferred.
• Minimum two years’ supervisory experience in housekeeping.

Responsibilities

• Oversee daily operations of Housekeeping and Laundry Services.
• Supervise Housekeeping and Laundry Partners, including hiring, onboarding, scheduling, coaching, and performance management.
• Ensure resident rooms, common areas, offices, and public spaces meet cleanliness standards.
• Oversee campus laundry operations, including resident personal laundry and linen processing.
• Develop staffing schedules and monitor productivity to ensure coverage.

Skills

Supervisory experience

Housekeeping experience

Education

High School diploma or GED

Job description

Jackson, MI

Overview

Otterbein has an employment opportunity for an Environmental Services Supervisor. Serves as a working supervisor with responsibilities for cleaning of various areas as needed along with providing supervisory oversight to all housekeeping partners to ensure work assignments are complete and work output meets or exceeds facility standards. In addition, covers for staff vacations or absences as necessary. This position is Full-Time and may include weekends or holidays.

Responsibilities

• Oversee the daily operations of Housekeeping and Laundry Services to ensure a clean, safe, and welcoming environment.
• Supervise Housekeeping and Laundry Partners, including hiring, onboarding, scheduling, coaching, and performance management.
• Ensure resident rooms, common areas, offices, and public spaces consistently meet cleanliness and presentation standards.
• Oversee campus laundry operations, including resident personal laundry, linen processing, and inventory management.
• Develop staffing schedules and monitor productivity to ensure appropriate coverage across all service areas.
• Conduct routine quality assurance inspections and implement corrective actions as needed.
• Maintain department supplies, equipment, and linen inventories while managing departmental expenses.
• Collaborate with Nursing, Maintenance, Dining, and other departments to support resident care and campus operations.
• Ensure compliance with infection prevention standards, OSHA requirements, CMS regulations, and organizational policies.
• Participate in state and federal surveys and develop corrective action plans related to Environmental Services findings.
• Foster a culture of exceptional customer service by promptly addressing resident, family, and partner concerns.
• Support emergency preparedness activities and maintain a safe environment for residents, visitors, and Partners.

Qualifications

• Education: High School diploma or GED preferred
• Experience: Supervisory experience preferred. Minimum two years’ experience working in housekeeping

BENEFITS*

• Medical Insurance with free virtual doctor visits
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Michigan, Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.