Environmental Services / Custodial Operations Manager 2

Sodexo Group; Cincinnati (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Environmental Services/Custodial Operations Manager to lead a team at a prominent healthcare facility. In this role, you will be pivotal in ensuring a clean and safe environment for patients and staff, while driving client satisfaction through stellar service. You will manage operations, support a diverse workforce, and uphold high standards of safety and compliance. This position offers a comprehensive benefits package and opportunities for career growth, making it an exciting opportunity for those looking to make a real impact in healthcare services.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• 2 years of experience in Housekeeping, Environmental or Custodial Services.
• Strong leadership skills and ability to motivate a team.

Responsibilities

• Drive client and patient satisfaction scores effectively.
• Lead teams and manage departmental projects and initiatives.

Skills

Team Leadership

Customer Service

Project Management

Safety Compliance

Technology Proficiency

Education

Associate's Degree

Tools

Computer Technology

Job description

Role Overview

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking anEnvironmental Services / Custodial Operations Manager 2 forUC Health located in Cincinnati, MI.All shift schedules available.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items thatimpactboth client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean,healthy,and comfortable environment for hospitals is key to the full patient experience.

What You'll Do

• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• lead teams and departmental projects and initiatives
• effectively manage the Unit Operating System
• support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
• have customer service and/or guest satisfaction in a healthcare or hospitality
• possess strong leadership skills and has the ability to work independently to drive program
• monitor compliance and reach project target dates of completion
• have experience effectively managing projects within agreed upon timelines
• are results and safety driven
• are proficient with computers and other technology

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services