Environmental Services Coordinator

Wisteria; Woodland, Northern (CA, KY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible spending accounts

401(k) with company match

PTO & paid holidays

Tuition assistance

Wellness program discount

Meal program

Job summary

Wisteria at Warner Center in Woodland Hills, CA, seeks an Environmental Services Coordinator to support the Director and EVS team in daily operations and scheduling.

The role requires solid office management experience, proficiency with Word, Excel and Outlook, and strong writing, verbal communication and customer service skills. Full-time, onsite with a comprehensive benefits package including tuition assistance and health coverage.

Qualifications

• Two years of office management/administrative assistant experience.
• Proficient with Microsoft Word, Excel and Outlook.
• Strong writing and grammar skills.
• Strong verbal communication and telephone etiquette.

Responsibilities

• Assist in day-to-day operations of the Environmental Services Department.
• Answer phones, take memos and maintain files/logs.
• Coordinate master cleaning schedule and communicate with Residents.
• Assist in scheduling, greet Residents, and handle correspondences.
• Maintain department records and required documentation.
• Assist with budgeting, purchases, and inventory of supplies/equipment.
• Support EVS leadership with education sessions and training.

Skills

Office management

Microsoft Word

Excel

Outlook

Writing and grammar

Verbal communication

Telephone etiquette

Education

High School Diploma or GED

Job description

Wisteria at Warner Center, a brand-new Continuing Care Retirement Community opening in late 2026, is excited to announce an opportunity to join our founding team as Environmental Services Coordinator. Discover a workplace where you're truly valued - and enjoy a comprehensive benefits package designed to support your well-being, development and success.

• Excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbor 401(k) plan with guaranteed company match!
• Generous Paid Time Off (PTO), Flex Holidays, and 6 Paid holidays per year for full-time staff.
• $2,000 a year in Tuition Assistance for full-time employees and robust Talent Development Program - we help you accelerate your career!
• Wellness program with the opportunity to earn a 30% discount on your benefit premiums!
• Employee Meal Program coming! We will prepare delicious meals for you daily!

This is a full time, onsite, position located in Woodland Hills, California.

The Environmental Services Coordinator manages and distributes information within the Environmental Services Department. The primary function of this role is to assist the Director in the day to day operations of the Department; these duties include but are not limited to answering the phones, taking memos and maintaining files and logs. The Environmental Services Coordinator is also tasked with sending and receiving correspondences, maintaining mandatory documentation, assisting with scheduling, as well as greeting clients and customers.

Compensation: $25.50 per hour.

PRINCIPLE DUTIES:

• Assists, coordinates and organizes the master cleaning schedule for all unit cleaning and special cleaning projects in a timely manner. Communicates with Residents regarding their cleaning schedule.
• Records and submits Resident billing and monthly cleaning report.
• Keeps all required department records, messages, notes and reports. Keeps all departmental logs current.
• Assists in updating the Safety Data Sheet (SDS) website and folders throughout the property as needed.
• Assisting the Environmental Services Manager/Director with coordinating and recording mandated annual deep cleanings of each unit.
• Assists other Departments in coordinating special events and functions.
• Conducts inventories of all housekeeping supplies; including equipment and radios.
• Responsible for placing all department orders; including supplies and chemicals once approved by the Department Director/Manager.
• Assists Department leadership in operating within the Department budget guidelines.
• Assists Department leadership with assigning turnover of units for cleaning as needed.
• Assembles the EVS move-in folder (EVS packet, laundry bag, etc.) for new and transferring Residents
• Assists Management staff with education sessions as needed.
• Responsible for maintaining excellent relations with the Residents and promoting good departmental morale.
• Attends in-service training(s) and education sessions, as assigned/required.
• Other duties as assigned by the Environmental Services Director.
• Assists with the procurement of supplies, chemicals, and equipment; inventory control while operating within budgetary guidelines.
• Protects Community property/equipment and makes sure there are no defects.
• Notify superiors on any damages, deficits and disturbances
• Addresses complaints/requests with professionalism and patience
• Observes and notifies Supervisor about noticeable changes in a Residents health, demeanor or disposition.
• Assists EVS team members as needed with project or deadlines, dictated by the Director/Manager.

CRITICAL FUNCTION:

This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

QUALIFICATIONS:

• Minimum of two years of office management/administrative assistant experience.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Strong Writing and Grammar skills.
• Strong Verbal communication skills and telephone etiquette required.
• High School/GED education required. Special courses in environmental services or institutional management are desirable.