Environmental Services Assistant Director

Compass Group USA

Detroit (MI)

On-site

USD 65,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint, a member of Compass Group USA, seeks an Assistant Director I to support the Director of Environmental Services in directing housekeeping operations. You will coordinate Operations Managers and serve as a liaison between administration and departments to deliver top service levels.

Ideal candidates have a Bachelor’s degree or equivalent experience and strong leadership, communication, and budgeting skills to supervise staff and improve facility operations.

Qualifications

Bachelor’s degree or equivalent work history.
Experience in healthcare housekeeping facility maintenance preferred.
Strong work ethic and customer service mindset.
Excellent written and oral communication.

Responsibilities

Directs and oversees housekeeping operational needs with the Director of Environmental Services.
Coordinate tasks of Operations Managers and act as liaison between administration and departments.
Assist with budgets and schedule major projects while ensuring service quality.
Lead staff orientation, training, and supervision of housekeeping personnel.
Conduct regular inspections and interdepartmental coordination to meet facility needs.

Skills

Leadership

Communication

Budgeting

Staff supervision

Education

Bachelor’s degree or equivalent work history

Job description

Other Forms of Compensation:

Pay Grade: 12

Hours: Monday - Friday, 2pm - 12am

TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Working as an Assistant Director I, you are responsible for assisting the Director of Environmental Services in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the Operations Managers. You will serve as a liaison between administration and departments and provide the highest possible level of service.

Key Responsibilities

Establishes and reviews standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility
Plans work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
Interviews, selects, hires, evaluates, and recommends termination of facility housekeeping personnel in accordance with facility standards.
Orients, trains, develops and supervises of all Housekeeping staff
Performs regular inspections and evaluations of the facility; ability to recommend action items; assists with relocations within the facility
Conducts regular staff meetings and communicates with members of other departments to coordinate housekeeping activities
Schedules major project work, assuring that adequate staff and supplies are available
Conducts regular inventory of housekeeping supplies
Assists Department Director with budgets

Preferred Qualifications

Bachelor’s degree or equivalent work history required
Working knowledge of all housekeeping procedures preferred
Demonstrated progressive growth in the field of health care housekeeping facility maintenance
Strong work ethic, intense drive, and initiative for quality and customer service
Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organizeand prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.