Environmental Services Manager

TouchPoint Support Services; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint is seeking an Environmental Services Manager in Chicago to direct and oversee the department's operations, coordinate tasks of associates, and support training and development, acting as a liaison between administration and unit departments to deliver high-quality service.

You will manage financial data, budgets, and unit expenditures, ensure regulatory compliance, and mentor staff while driving continuous improvement and Total Quality Management initiatives.

Qualifications

• 4 years of experience in support services or facilities-related operations and supervision.
• Strong budgeting, cost control, and financial data interpretation skills.
• Excellent written and oral communication abilities.
• Experience mentoring staff and driving process improvements.
• Proficiency with MS Office and administrative tasks.
• CRCST or sterile processing certification preferred.

Responsibilities

• Direct and supervise department operations and staff activities.
• Coordinate housekeeping and related tasks with other departments.
• Develop and manage operating budgets within approved limits.
• Monitor expenditures and financial data for the department.
• Establish work standards, policies, and procedures.
• Mentor staff and promote quality, innovation, and teamwork.
• Ensure compliance with regulatory agencies and facility goals.
• Read, develop, and administer Total Quality Management processes.

Skills

Supervisory/Management

Budgeting

Communication

Problem-solving

Staff development

MS Office

Education

Associate’s degree

Sterile processing certification

Tools

MS Office

Job description

TouchPoint

Salary: $55,000 - $65,000

Other Forms of Compensation:

Pay Grade: 10

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the tasks of the department associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities:

• Responsible for department’s financial data and statistics.
• Monitoring of unit expenditures.
• Develops and recommends department operating budget and ensure the department operates within budget.
• Coordinates housekeeping activities with other departments.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
• Establishes work standards and work flow.
• Establishes and implements policies and procedures for departmental operations.
• Encourages and mentor staff creativity and innovation.
• Ensures compliance with all regulatory agencies.
• Proactive in the achievement of the facility goals and objectives.
• Demonstrates quality leadership in meeting performance plans.
• Reads, develops, and administers Total Quality Management process.
• Performs other duties as assigned.

Qualifications:

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and the ability to prioritize.
• Ability to function appropriately under stressful conditions.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Associate’s degree is preferred.

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.