ASSISTANT DIRECTOR OF ENVIRONMENTAL SERVICES, HOSPITAL

Compass Group USA; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint, a Compass Group USA company, seeks an Assistant Director of Environmental Services to support the EVS Director in a hospital setting. You will help ensure a clean, safe, and patient-centered environment while meeting regulatory and infection prevention standards.

You will lead and develop staff, coordinate with hospital leadership, plan staffing and budgets, conduct audits, and drive quality improvement and patient satisfaction through collaborative partnerships.

Qualifications

• Three or more years of progressive leadership experience in healthcare environmental services, housekeeping, or support services.
• Bachelor's degree or equivalent combination of education and experience required.
• Knowledge of healthcare housekeeping practices, infection prevention standards, and regulatory requirements preferred.
• Proven ability to lead teams, improve operational performance, and deliver high levels of customer service.
• Strong communication, problem-solving, organizational, and time management skills.
• Experience with staffing, performance management, budgeting, and inventory control.
• Ability to manage multiple priorities and lead effectively in a fast-paced healthcare environment.

Responsibilities

• Assist the Director of Environmental Services in planning, directing, and managing the daily operations of the department
• Establish, implement, and monitor departmental standards, policies, and work procedures to ensure compliance with hospital, regulatory, and infection prevention requirements
• Coordinate and oversee the activities of Operations Managers and frontline EVS associates to ensure consistent service delivery across all assigned areas
• Develop staffing plans, work schedules, and assignments to ensure adequate coverage and efficient utilization of resources
• Interview, select, hire, onboard, coach, evaluate, and, when necessary, recommend corrective action or termination of associates in accordance with organizational policies and procedures
• Provide leadership, training, development, and performance management to departmental staff to promote engagement, accountability, and professional growth
• Conduct routine inspections, quality audits, and performance evaluations to ensure cleanliness, safety, and service excellence throughout the facility
• Collaborate with hospital leadership and department stakeholders to address operational needs, coordinate housekeeping activities, and support facility projects, moves, and renovations
• Lead and facilitate regular staff meetings, safety discussions, and communication forums to promote teamwork and operational alignment
• Manage special projects and periodic deep-cleaning initiatives, ensuring appropriate staffing, equipment, and supplies are available
• Monitor inventory levels, order supplies as needed, and maintain cost-effective inventory control practices
• Assist with department budgeting, expense management, labor productivity initiatives, and financial performance goals
• Support patient satisfaction, employee engagement, and quality improvement initiatives to drive continuous operational excellence
• Serve as a liaison between hospital administration, clinical departments, and environmental Services to foster strong partnerships and exceptional customer service

Skills

Leadership

Communication

Organizational skills

Education

Bachelor's degree or equivalent combination of education and experience

Job description

Select how often (in days) to receive an alert:

Reports to: Director of Environmental Services

Schedule: Full time; primarily Monday through Friday with rotating weekends or at times, once per month. More details are available upon interviewing.

TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As an Assistant Director of Environmental Services, you will support the Director of Environmental Services in overseeing the daily operations of the Environmental Services (EVS) Department within a hospital setting. You will help ensure a clean, safe, and patient-centered environment while maintaining compliance with regulatory, infection prevention, and organizational standards. This role partners closely with hospital leadership, department managers, and frontline associates to deliver exceptional service, operational efficiency, and a positive patient experience.

Key Responsibilities:

• Assist the Director of Environmental Services in planning, directing, and managing the daily operations of the department
• Establish, implement, and monitor departmental standards, policies, and work procedures to ensure compliance with hospital, regulatory, and infection prevention requirements
• Coordinate and oversee the activities of Operations Managers and frontline EVS associates to ensure consistent service delivery across all assigned areas
• Develop staffing plans, work schedules, and assignments to ensure adequate coverage and efficient utilization of resources
• Interview, select, hire, onboard, coach, evaluate, and, when necessary, recommend corrective action or termination of associates in accordance with organizational policies and procedures
• Provide leadership, training, development, and performance management to departmental staff to promote engagement, accountability, and professional growth
• Conduct routine inspections, quality audits, and performance evaluations to ensure cleanliness, safety, and service excellence throughout the facility
• Collaborate with hospital leadership and department stakeholders to address operational needs, coordinate housekeeping activities, and support facility projects, moves, and renovations
• Lead and facilitate regular staff meetings, safety discussions, and communication forums to promote teamwork and operational alignment
• Manage special projects and periodic deep-cleaning initiatives, ensuring appropriate staffing, equipment, and supplies are available
• Monitor inventory levels, order supplies as needed, and maintain cost-effective inventory control practices
• Assist with department budgeting, expense management, labor productivity initiatives, and financial performance goals
• Support patient satisfaction, employee engagement, and quality improvement initiatives to drive continuous operational excellence
• Serve as a liaison between hospital administration, clinical departments, and environmental Services to foster strong partnerships and exceptional customer service

Preferred Qualifications:

• Three or more years of progressive leadership experience in healthcare environmental services, housekeeping, or support services
• Bachelor's degree or equivalent combination of education and experience required
• Knowledge of healthcare housekeeping practices, infection prevention standards, and regulatory requirements preferred
• Proven ability to lead teams, improve operational performance, and deliver high levels of customer service
• Strong communication, problem-solving, organizational, and time management skills
• Experience with staffing, performance management, budgeting, and inventory control
• Ability to manage multiple priorities and lead effectively in a fast-paced healthcare environment

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.