Environmental Service and Transport Supervisor

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare facility in Minnesota seeks a Supervisor for Environmental Services and Transport operations. The role involves overseeing a team, ensuring compliance with regulations, and fostering a culture of inclusion. Ideal candidates will have strong leadership skills and experience in customer service, with a focus on operational excellence and employee engagement.

Qualifications

• Previous customer service experience required.
• Previous lead/supervisor experience preferred.

Responsibilities

• Supervise Environmental Service & Centralized Transport operations.
• Responsible for hiring, performance management, and training staff.
• Monitor department stats and staffing to meet demand.

Skills

Customer Service

Leadership

Problem Solving

Analytical Skills

Interpersonal Skills

Education

Associate or Bachelor's Degree in Related Field

Tools

Microsoft Applications

Electronic Health Records System

Asset Management Software

Job description

Provide supervision for the Methodist Hospital Environmental Service & Centralized Transport operations, consisting of approximately 170 employees providing 24x7 services. Responsible for the development of policies, procedures, standard work. Partner with IS&T for technical processes, employee health, safe patient handling, emergency preparedness, Hospital Nursing and Ancillary Leadership. Manage relationships and processes that support hospital equipment. Responsible for hiring, performance management, coaching, mentoring, training with competency of staff to ensure services are professional, accurate and timely. Monitor department stats and match staffing to meet the demand with fiscal responsibility. The supervisor will foster a culture of inclusion, build a workforce with equitable access to career opportunities.

FTE 1.0, 40 hrs weekly, evening/day shift, every other weekend.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  
  
  
  • Previous customer service experience
  
  


• Licensure/ Registration/ Certification:
  
  
  
  • None
  
  


• Knowledge, Skills, and Abilities:
  
  
  
  • Laptops, printers, electronic health records system, environment of care regulatory compliance software, asset management software and system(s), internal or online department quality control software. Competent in Microsoft applications.
  
  

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  
  
  
  • Previous lead/supervisor experience
  
  
  • Associate or bachelor's degree in related field
  
  
  • Previous healthcare experience
  
  
  • Previous experience leading in a union environment
  
  


• Licensure/ Registration/ Certification:
  
  
  
  • NA
  
  


• Knowledge, Skills, and Abilities:
  
  
  
  • Experience and / or other areas of leadership including negotiations, facilitation, problem solving, knowledge of supply chain, expense management to budget, written & verbal skills, analytical tactics, interpersonal skills, waste compliance, infection prevention disinfection, capital asset management, patient or customer experience, regulatory compliance, employee engagement with the ability to lead in diversity, equity and inclusion, union environment and effectively utilize quality improvement tools.