Environmental Programs Project Specialist

City-of-Cleveland,-Oh; Cleveland (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Cleveland seeks an Environmental Programs Project Specialist to support project administration, scheduling, and budget tracking. The role involves preparing reports, presentations, and communications for internal and external stakeholders, and providing high-quality service to customers.

The position requires a high school diploma or GED, plus an associate or bachelor’s in business, public administration, or social sciences.

Qualifications

• High School Diploma or GED required; Associate or Bachelor's Degree preferred in Business/Public Administration, Social Sciences, or related field.
• One year of full-time paid experience in government or private industry required.
• Substitution: fellowship, apprentice, or certification programs (e.g., Project Management, Human Resources).
• Must be able to lift and carry 30 pounds.
• Valid State of Ohio Driver's License or state ID.

Responsibilities

• Provide administrative support and schedule meetings; ensure deadlines are met.
• Assist in creating schedules, timelines, and maintain project budgets.
• Prepare reports, presentations, and correspondence as required.
• Greet and direct customers; provide high-quality service to internal and external customers.
• Assist with issuance and distribution of licenses and permits.
• Organize records and maintain filing systems per retention rules.
• Assist in providing information regarding programs and services and respond to inquiries.

Skills

Administrative skills

Communication

Scheduling

Customer service

Education

High School Diploma or GED

Associate or Bachelor's Degree in Business/Public Admin/Social Sciences

Tools

Microsoft Office

Job description

Environmental Programs Project Specialist

Under administrative direction, is responsible for assisting with duties related to completion of projects, programs, or initiatives for a City division or department. Serves as the specialist to the supervisor or manager of projects, programs or initiatives. Provide administrative support, schedule meetings and ensure deadlines are met. Assist in creating schedules, timelines, and maintain project budgets. Provides reports, presentations, communications and correspondence as required. Performs other related duties as required. High School Diploma or GED required. Associate or Bachelor's Degree from an accredited two year or four-year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. One year of full-time paid experience in government or private industry required. Substitution: Completion of a fellowship program, apprentice program, or other similar program; OR completion of a certification program, i.e., Project Management, Human Resources, etc. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License or State-issued identification card. Must be proficient utilizing all Microsoft Office products.

Essential Duties:

• Serves as the specialist to the supervisor or manager of projects, programs or initiatives. Provides administrative support, schedule meetings and ensure deadlines are met.
• Performs data entry, transcribing and correspondence preparation services. Obtains and processes documents from both internal and external customers and clients.
• Greets and directs customers to the appropriate parties. Provides high quality service to both internal and external customers and clients.
• Assists in creating schedules, timelines and maintain project budgets.
• Provides information to customers regarding CDPH’s programs and services. Responds to phone and electronic inquiries from the public and provides verbal and printed information to customers regarding CDPH’s programs and services. Forwards customers and other professionals to appropriate staff for more detailed discussions about CDPH’s programs and services.
• Assists with the issuance and distribution of licenses & permits.
• Uses appropriate filing systems and database(s) to create and/or maintain physical and electronic records. Organizes and purges records per the local record retention rules.
• Contacts customers when necessary to obtain and/or verify information needed for CDPH’s programs and services.
• Orders and maintains inventory of office supplies and equipment.
• Accepts, logs, sorts and delivers incoming mail and parcels to appropriate parties. Arranges for outgoing mail and parcel pickup by mail/shipping companies.
• Assists in providing reports, presentations, communications and correspondence as required.
• Performs other duties as required.

Level of Supervision:

• No supervision responsibilities. May temporarily report to other Supervisors on projects and/or initiatives as needed.

Engagement:

• Represents CDPH at community events, as appropriate.
• Fosters a culture of engagement within the organization by assisting in planning and executing work activities and practices that promote camaraderie and growth.
• Participates in scheduled conference calls, trainings and meetings as appropriate.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.