Environmental Programs Project Specialist

City of Cleveland; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

City of Cleveland Environmental Programs seeks a Project Specialist to support management of projects and initiatives within the department. The role provides administrative support, schedules meetings, tracks deadlines, and helps prepare reports and presentations.

Candidates should have a high school diploma or GED, a relevant college degree preferred, and at least one year of government or private-sector experience. Proficiency in Microsoft Office and the ability to lift 30 pounds are required.

Qualifications

• High School Diploma or GED required; associate/bachelor preferred.
• Minimum 1 year full-time experience in government or private sector.
• Ability to lift 30 pounds; valid Ohio driver's license.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide administrative support and schedule meetings; ensure deadlines are met.
• Perform data entry, transcribing and correspondence preparation; handle documents from internal and external customers.
• Greet and direct customers; provide high-quality service to internal and external customers.
• Assist in creating schedules, timelines and maintaining project budgets.
• Provide information to customers regarding programs and services; respond to inquiries and route to appropriate staff.
• Assist with issuance and distribution of licenses and permits.
• Maintain filing systems and records; purge per retention rules.
• Contact customers to obtain/verify information for programs and services.
• Order and maintain inventory of office supplies and equipment.
• Handle outgoing mail and parcel logistics.

Skills

Administrative support

Data entry

Customer service

Budgeting

Microsoft Office

Education

High School Diploma or GED

Associates or Bachelor's Degree (Business/Public Admin/Social Sciences)

Tools

Microsoft Office

Job description

Environmental Programs Project Specialist

Under administrative direction, is responsible for assisting with duties related to completion of projects, programs, or initiatives for a City division or department. Serves as the specialist to the supervisor or manager of projects, programs or initiatives. Provide administrative support, schedule meetings and ensure deadlines are met. Assist in creating schedules, timelines, and maintain project budgets. Provides reports, presentations, communications and correspondence as required. Performs other related duties as required. High School Diploma or GED required. Associate or Bachelor's Degree from an accredited two year or four-year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. One year of full-time paid experience in government or private industry required. Substitution: Completion of a fellowship program, apprentice program, or other similar program; OR completion of a certification program, i.e., Project Management, Human Resources, etc. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License or State-issued identification card. Must be proficient utilizing all Microsoft Office products.

Essential Duties:

• Serves as the specialist to the supervisor or manager of projects, programs or initiatives. Provides administrative support, schedule meetings and ensure deadlines are met.
• Performs data entry, transcribing and correspondence preparation services. Obtains and processes documents from both internal and external customers and clients.
• Greets and directs customers to the appropriate parties. Provides high quality service to both internal and external customers and clients.
• Assists in creating schedules, timelines and maintain project budgets.
• Provides information to customers regarding CDPH’s programs and services. Responds to phone and electronic inquiries from the public and provides verbal and printed information to customers regarding CDPH’s programs and services. Forwards customers and other professionals to appropriate staff for more detailed discussions about CDPH’s programs and services.
• Assists with the issuance and distribution of licenses & permits.
• Uses appropriate filing systems and database(s) to create and/or maintain physical and electronic records. Organizes and purges records per the local record retention rules.
• Contacts customers when necessary to obtain and/or verify information needed for CDPH’s programs and services.
• Orders and maintains inventory of office supplies and equipment.
• Accepts, logs, sorts and delivers incoming mail and parcels to appropriate parties. Arranges for outgoing mail and parcel pickup by mail/shipping companies.
• Assists in providing reports, presentations, communications and correspondence as required.
• Performs other duties as required.

Level of Supervision:

• No supervision responsibilities. May temporarily report to other Supervisors on projects and/or initiatives as needed.

Engagement:

• Represents CDPH at community events, as appropriate.
• Fosters a culture of engagement within the organization by assisting in planning and executing work activities and practices that promote camaraderie and growth.
• Participates in scheduled conference calls, trainings and meetings as appropriate.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.