Env Services Supervisor — Infection Prevention & Ops

Advocate Health; Barrington (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Advocate Health seeks a dedicated Environmental Services leader to oversee infection prevention practices and ensure a safe, clean environment across the facility. The role requires adherence to local, state, and federal guidelines, and to drive quality and customer satisfaction through effective operations management.

The position emphasizes staff coaching, performance reviews, and budget-aware staffing, with a focus on ethical conduct and compliance in all actions and decisions.

Qualifications

• Strong management and interpersonal skills.
• Excellent written and verbal communication skills.
• Basic computer skills required.

Responsibilities

• Ensure effective infection prevention practices to provide a safe environment.
• Adhere to all applicable local, state, and federal standard guidelines and regulatory practices.
• Perform quality measuring, monitoring, and improvement initiatives to ensure services rendered meet desired outcomes.
• Provide a consistent level of service that exceeds patients' expectations in cleanliness and customer service.
• Ensure a high level of internal customer satisfaction through fostering positive relationships and providing a consistent and high reliable service.
• Drive operational outcomes in alignment with site and/or system scope of service.
• Monitor and coordinate all aspects of assigned department(s) operation to include staffing, workflow, and throughput to ensure maximum productivity and customer satisfaction.
• Financial accountability by scheduling and monitoring daily staffing to demand and ensuring departmental resources are appropriately utilized to minimize waste.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Skills

Management

Interpersonal skills

Communication

Computer skills

Education

High School Diploma

Job description

Advocate Health seeks a dedicated Environmental Services leader to oversee infection prevention practices and ensure a safe, clean environment across the facility. The role requires adherence to local, state, and federal guidelines, and to drive quality and customer satisfaction through effective operations management.

The position emphasizes staff coaching, performance reviews, and budget-aware staffing, with a focus on ethical conduct and compliance in all actions and decisions.