Environmental Services Supervisor: Infection Prevention & Operations

Advocate Health Care; Chicago (IL); On-site; USD 48,000 - 72,000; Full time

Job summary

Advocate Health Care in Chicago seeks an Environmental Services Manager to lead infection prevention and quality initiatives across the facility.

The role oversees staffing, workflow, and regulatory compliance, delivering high standards of cleanliness and customer service while managing budgets and HR processes. Candidates should have strong leadership, communication, and IT skills, plus BLS certification requirements within 6 months.

Qualifications

• Strong management and interpersonal skills.
• Excellent written and verbal communication with all levels of staff.
• Basic computer skills required.

Responsibilities

• Ensure effective infection prevention practices to provide a safe environment.
• Adhere to local, state, and federal guidelines and regulatory practices.
• Perform quality measurement, monitoring, and improvement initiatives.
• Provide a consistent level of service in cleanliness and customer service.
• Foster internal customer satisfaction through positive relationships and reliable service.
• Drive operational outcomes aligned with site or system scope of service.
• Monitor and coordinate staffing, workflow, and throughput for productivity and satisfaction.
• Schedule and monitor daily staffing to demand and minimize waste.
• HR responsibilities: coaching on performance, reviews, morale; hiring decisions.
• Adhere to Code of Ethical Conduct and compliance with policies and laws.

Skills

Management

Interpersonal skills

Communication skills

Computer skills

Education

High School Graduate

Job description

Advocate Health Care in Chicago seeks an Environmental Services Manager to lead infection prevention and quality initiatives across the facility.

The role oversees staffing, workflow, and regulatory compliance, delivering high standards of cleanliness and customer service while managing budgets and HR processes. Candidates should have strong leadership, communication, and IT skills, plus BLS certification requirements within 6 months.