EntryLevel Customer Service Associate

HHV; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching and professional dev

Supportive team environment

Career advancement opportunities

Job summary

HHV in Richmond, VA is seeking friendly, motivated individuals for a full-time entry-level customer service role with paid training. No experience required; we provide hands-on coaching and develop your communication and people skills to help customers and the public.

You will answer questions, assist with needs, and support events and promotions while maintaining accurate records and representing the company professionally. Career advancement opportunities exist.

Qualifications

• No previous customer service experience is required; paid training is provided.
• Strong communication and interpersonal skills are required.
• Experience in customer-facing roles is helpful but not required.

Responsibilities

• Provide friendly, professional customer service
• Answer questions and assist customers with their needs
• Build positive customer relationships through communication and follow-up
• Support customer engagement, events, and promotions
• Assist with customer-facing activities and event registration
• Maintain accurate customer information and records
• Listen to customer feedback and help create a positive experience
• Work with the team to meet customer service goals
• Represent the company professionally

Skills

Friendly attitude

Strong communication

Interpersonal skills

Organized

Team player

Willingness to learn

Education

High school diploma or equivalent

Job description

We have an immediate need for friendly, motivated individuals who enjoy helping people, building relationships, and learning new skills.

This is a full-time entry-level opportunity with paid training , making it a great fit for recent graduates, career changers, college students, and anyone looking to start a new career.

No previous customer service experience is required. Paid training is provided.

Responsibilities

• Provide friendly, professional customer service
• Answer questions and assist customers with their needs
• Build positive customer relationships through communication and follow-up
• Support customer engagement, events, and promotions
• Assist with customer-facing activities and event registration
• Maintain accurate customer information and records
• Listen to customer feedback and help create a positive experience
• Work with the team to meet customer service goals
• Represent the company professionally

Qualifications

• Friendly, positive, and professional attitude
• Strong communication and interpersonal skills
• Dependable and motivated
• Comfortable interacting with customers and the public
• Willingness to learn and follow direction
• Organized with good problem-solving skills
• Able to work independently and as part of a team

No experience required — training provided.

Experience in customer service, retail, hospitality, restaurants, sales, administration, or other people-facing roles is helpful but not required.

What We Offer

• Paid training
• No experience required
• Full-time entry-level opportunity
• Hands-on coaching and professional development
• Supportive team environment
• Customer service and communication training
• Opportunities for career advancement