EntryLevel Booking Assistant

Pawfect Shine; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid training

Employee discounts on services

Full-time on-site position

Job summary

Pawfect Shine in New York, NY is seeking an entry-level Booking Assistant to help customers schedule and manage pet grooming appointments. You will support the front desk, confirm dates, and ensure a friendly, professional customer experience.

Ideal candidates will have a high school diploma, strong communication, and keen organization. This on-site role offers paid training, full-time hours, and employee discounts on grooming services.

Qualifications

• High school diploma or equivalent preferred.
• Friendly and professional communication skills.
• Strong organization and attention to detail.
• Reliable and punctual.
• Comfortable speaking with pet owners.
• Ability to learn scheduling procedures quickly.
• Willingness to learn.
• Must be available to work on-site in New York, NY.

Responsibilities

• Assist customers with scheduling grooming appointments.
• Confirm appointment dates, times, and service details.
• Help customers reschedule or cancel appointments when needed.
• Provide basic information about available grooming services.
• Answer routine customer questions.
• Help address routine scheduling questions or concerns.
• Support the front desk and customer service team as needed.
• Maintain a friendly and professional customer experience.

Skills

Friendly communication

Organized

Customer service

Punctual

Education

High school diploma

Job description

Pawfect Shine is looking for a friendly and organized Entry-Level Booking Assistant to help customers schedule and manage pet grooming appointments at our New York location. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a pet-focused environment.

Full-time | On-site

Responsibilities

• Assist customers with scheduling grooming appointments
• Confirm appointment dates, times, and service details
• Help customers reschedule or cancel appointments when needed
• Provide basic information about available grooming services
• Answer routine customer questions
• Help address routine scheduling questions or concerns
• Support the front desk and customer service team as needed
• Maintain a friendly and professional customer experience

Qualifications

• High school diploma or equivalent preferred

• Friendly and professional communication skills

• Strong organization and attention to detail

• Reliable and punctual

• Comfortable speaking with pet owners

• Ability to learn scheduling procedures quickly

• Willingness to learn

• Must be available to work on-site in New York, NY

Compensation & Benefits

• $18–$25 per hour , depending on experience
• Full-time, on-site position
• Paid training
• Supportive team environment
• Opportunities for professional growth and advancement
• Employee discounts on eligible services