EntryLevel Communications Assistant

Pawfect Shine; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid training

Supportive environment

Growth opportunities

Employee discounts

Job summary

Pawfect Shine in Los Angeles is looking for an entry-level Communications Assistant to support customer and team communications at our on-site location. The role emphasizes friendly, clear information about grooming services, appointments, and scheduling.

You will welcome customers, help with questions, and contribute to a welcoming office and grooming area. This full-time, on-site position includes paid training and opportunities for growth in a pet-focused environment.

Qualifications

• High school diploma or equivalent preferred.
• Good organization and attention to detail.
• Ability to communicate information clearly and accurately.
• Comfortable speaking with customers and working around dogs.
• Dependable and punctual.
• Ability to work effectively as part of a team.
• Willingness to learn.
• Must be available to work on-site in Los Angeles.

Responsibilities

• Welcome customers and provide friendly assistance.
• Provide customers with information about grooming services and appointments.
• Communicate appointment details, updates, and scheduling information.
• Answer routine customer questions in a clear and professional manner.
• Record customer requests and pet care instructions accurately.
• Prepare and organize approved customer information materials.
• Participate in team training and meetings.
• Help maintain a welcoming and organized customer area.

Skills

Communication skills

Customer service

Teamwork

Detail-oriented

On-site work

Education

High school diploma or equivalent

Job description

Pawfect Shine is seeking a friendly and organized Entry-Level Communications Assistant to support communication with customers and team members at our Los Angeles location. This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a pet-focused environment.

Full-time | On-site

Responsibilities

• Welcome customers and provide friendly assistance
• Provide customers with information about grooming services and appointments
• Communicate appointment details, updates, and scheduling information
• Answer routine customer questions in a clear and professional manner
• Record customer requests and pet care instructions accurately
• Prepare and organize approved customer information materials
• Participate in team training and meetings
• Help maintain a welcoming and organized customer area

Qualifications

• High school diploma or equivalent preferred
• Good organization and attention to detail
• Ability to communicate information clearly and accurately
• Comfortable speaking with customers and working around dogs
• Dependable and punctual
• Ability to work effectively as part of a team
• Willingness to learn
• Must be available to work on-site in Los Angeles

Compensation & Benefits

• $19–$26 per hour , depending on experience
• Full-time, on-site position
• Paid training
• Supportive work environment
• Opportunities for professional growth and advancement
• Employee discounts on eligible services

About Pawfect Shine

Pawfect Shine is a professional pet grooming business focused on quality grooming services and a positive experience for pets and their owners. Our team values compassionate pet care, professionalism, cleanliness, safety, and excellent customer service.