Entry-Level Booking Assistant

Pawfect Shine; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid training

Full-time on-site

Employee discounts on services

Growth opportunities

Job summary

Pawfect Shine is seeking an Entry-Level Booking Assistant to support scheduling for grooming appointments at our New York location. This on-site role offers full-time hours and a chance to grow in a pet-focused environment.

Ideal candidates are organized, reliable, and enjoy helping people and pets. Training is provided, and you’ll work closely with our front desk and customer service teams to ensure a smooth scheduling experience.

Qualifications

• Friendly and professional communication skills.
• Strong organization and attention to detail.
• Reliable and punctual.
• Comfortable speaking with pet owners.
• Ability to learn scheduling procedures quickly.
• Willingness to learn.

Responsibilities

• Assist customers with scheduling grooming appointments.
• Confirm appointment dates, times, and service details.
• Help customers reschedule or cancel appointments when needed.
• Provide basic information about available grooming services.
• Answer routine customer questions.
• Help address routine scheduling questions or concerns.
• Support the front desk and customer service team as needed.
• Maintain a friendly and professional customer experience.

Skills

Communication

Organization

Punctuality

Customer service

Scheduling

Learning

Education

High school diploma or equivalent

Job description

Pawfect Shine is looking for a friendly and organized Entry-Level Booking Assistant to help customers schedule and manage pet grooming appointments at our New York location. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a pet-focused environment.

Full-time | On-site

Responsibilities

• Assist customers with scheduling grooming appointments
• Confirm appointment dates, times, and service details
• Help customers reschedule or cancel appointments when needed
• Provide basic information about available grooming services
• Answer routine customer questions
• Help address routine scheduling questions or concerns
• Support the front desk and customer service team as needed
• Maintain a friendly and professional customer experience

Qualifications

• High school diploma or equivalent preferred
  
• Friendly and professional communication skills
• Strong organization and attention to detail
• Reliable and punctual
• Comfortable speaking with pet owners
• Ability to learn scheduling procedures quickly
• Willingness to learn
• Must be available to work on-site in New York, NY

Compensation & Benefits

• $18–$25 per hour, depending on experience
• Full-time, on-site position
• Paid training
• Supportive team environment
• Opportunities for professional growth and advancement
• Employee discounts on eligible services