Entry-Level Workers' Compensation Claims Specialist

Travelers; Chicago, Downers Grove (IL, IL); On-site; USD 53,000 - 87,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paying it Forward savings program

Pension plan

Paid time off

Wellness program

Volunteer program

Job summary

Travelers is seeking an Associate Claim Rep, Workers Compensation, to join a structured training program that builds skills in claim handling, policy interpretation, and customer service. You will work with experienced professionals to learn coverage concepts, investigation techniques, and claims management while preparing for independent claims handling.

Upon completion, you will be equipped to manage workers' compensation claims, maintain records, and communicate status to stakeholders, with

Qualifications

• Bachelor's degree required or equivalent experience.
• One year of customer service or insurance experience preferred.
• Willingness to obtain an active adjuster license where required by state law.

Responsibilities

• Participate in structured training covering insurance policies and claim processes.
• Review, investigate, and document Workers' Compensation claims under supervision.
• Assess coverage and determine if a claim is compensable under Workers' Compensation.

Skills

Customer service

Claims handling

Policy interpretation

Communication skills

Attention to detail

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Travelers is seeking an Associate Claim Rep, Workers Compensation, to join a structured training program that builds skills in claim handling, policy interpretation, and customer service. You will work with experienced professionals to learn coverage concepts, investigation techniques, and claims management while preparing for independent claims handling.

Upon completion, you will be equipped to manage workers' compensation claims, maintain records, and communicate status to stakeholders, with