Entry-Level Workers' Comp Claims Assistant — Path to Adjuster

Tristar-d43fac80; Lake Oswego (OR); On-site; USD 38,000 - 48,000; Full time

Job summary

TRISTAR is seeking a detail-oriented Claims Assistant to join our Portland team. This entry-level role is designed for individuals interested in advancing to a Workers’ Compensation Claims Adjuster role in Oregon and/or Washington.

Under close supervision, you will perform clerical and data-entry tasks to support the administration of workers’ compensation claims. As you execute benefit and medical payments and maintain comprehensive documentation, you will draft correspondence, manage mail and

Qualifications

• High school diploma or GED required; six months workers' compensation experience preferred.
• Bachelor’s degree is a significant plus but not required.
• Proficient keyboarding (45 wpm) and working knowledge of medical/legal terminology.
• Proficient in Word; follow written/spoken instructions; produce accurate, detailed work.
• Strong verbal and written communication; courteous telephone skills.
• Ability to prioritize multiple projects and work both independently and in a team.

Responsibilities

• Execute benefit and medical payments on assigned claim files under supervision.
• Maintain documentation of all claim activities in the electronic filing system.
• Draft and distribute official correspondence; manage mail and faxes.
• Facilitate flow of claim information between clients, counsel, providers, and staff.
• Manage professional telephonic communications, including call screening and message coordination.
• Handle incoming calls and professional inquiries; perform additional administrative tasks.

Skills

Keyboarding 45 wpm

Medical terminology

Verbal & written communication

Telephone etiquette

Data entry

Ability to prioritize

Independent & team work

Education

High school diploma or GED

Bachelor’s degree a plus

Tools

Microsoft Word

Electronic filing system

Job description

TRISTAR is seeking a detail-oriented Claims Assistant to join our Portland team. This entry-level role is designed for individuals interested in advancing to a Workers’ Compensation Claims Adjuster role in Oregon and/or Washington.

Under close supervision, you will perform clerical and data-entry tasks to support the administration of workers’ compensation claims. As you execute benefit and medical payments and maintain comprehensive documentation, you will draft correspondence, manage mail and