Entry-Level Voter Outreach Call Center Agent (Remote)

Mci-54101bb8; Indiana (PA); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid Training

Career Growth

Casual Dress Code

Job summary

MCI in the United States is seeking Call Center Representatives to support the Get Out the Vote initiative. You will make outbound calls on behalf of the Republican Party to encourage voter turnout for the presidential election, represent the party professionally, and complete a pre-employment screening on our careers page.

Ideal candidates are reliable, possess excellent communication skills, and are eager to learn.

Qualifications

• The candidate must be 18 years or older.
• Must read and speak English fluently.
• Basic data-entry and computer use required.
• Reliable attendance and punctuality are essential.
• Familiarity with Microsoft Office Suite is preferred.

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Listen, understand, and resolve customer issues.
• Document and process customer information in systems.
• Follow scripts, policies, and procedures.
• Escalate issues to the appropriate staff when needed.
• Attend meetings and training to stay updated on program knowledge.

Skills

Call center

Customer service

Data entry

English fluency

Microsoft Office

Education

High school diploma

Job description

MCI in the United States is seeking Call Center Representatives to support the Get Out the Vote initiative. You will make outbound calls on behalf of the Republican Party to encourage voter turnout for the presidential election, represent the party professionally, and complete a pre-employment screening on our careers page.

Ideal candidates are reliable, possess excellent communication skills, and are eager to learn.