Entry-Level Underwriting & Marketing Systems Analyst (Hybrid)

Illinois Casualty Compa; Rock Island (IL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Work from home options

Stable income

Short-term incentive bonuses

401k plan

Health coverage

Work-life balance

Job summary

Illinois Casualty Company in Rock Island, IL, is seeking an entry level Underwriting and Marketing Systems Analyst for a hybrid onsite/remote role with an hourly pay range of $23.00–$28.00. You will translate operational needs into clear specs, coordinate user acceptance testing, and validate system and website changes before rollout.

The role collaborates with Underwriting, Marketing, IT, and other stakeholders to ensure enhancements support a consistent experience for employees, agents, and

Qualifications

• Experience in commercial insurance underwriting, marketing, policy administration, online rating, website administration, quality assurance, or business analysis preferred.
• Ability to understand and test detailed insurance workflows, system rules, rating logic, forms, documents, and user permissions.
• Strong written communication skills with the ability to organize complex requirements into clear, specific, and testable instructions.
• Ability to manage multiple projects, priorities, issue trackers, deadlines, and follow-up responsibilities with consistent attention to detail.
• Ability to collaborate effectively with business users, developers, project owners, department leaders and to communicate testing concerns objectively.

Responsibilities

• Plan, coordinate, and complete user acceptance testing for Underwriting projects in the IDMS test environment before production rollout.
• Develop test plans and test cases that reflect end-to-end business workflows, including new business, renewals, endorsements, cancellations, reinstatements, billing, printing, forms, rating, permissions, and downstream impacts when applicable.
• Write clear and complete project specifications that document business objectives, current and desired workflows, system requirements, field behavior, user roles, notifications, reporting needs, dependencies, and acceptance criteria.
• Manage Underwriting and Marketing issue trackers by documenting problems and enhancements, validating priority and scope, maintaining status and ownership, following up on open items, and confirming resolution before closure.
• Test website changes across the agent portal, policyholder portal, public-facing website, and online rating tools, including navigation, content, forms, links, permissions, data display, mobile responsiveness, and integration with IDMS.
• Validate that website and online rating changes provide accurate information and a practical user experience for agents, policyholders, employees, and other approved users.
• Document testing results, defects, screenshots, examples, and replication steps; clearly communicate discrepancies to project owners and developers and retest corrections.
• Participate in project meetings, lessons-learned reviews, and post-rollout verification; identify trends and recommend improvements to specifications, testing practices, and project communication.
• Monitor website content to ensure data, forms, personnel information, and other materials remain current and are accurately displayed for agents, policyholders, employees, and other visitors.
• Coordinate website enhancements by gathering requirements from applicable departments. Develop mock-ups to include with specifications that will support accurate, timely programming of requested changes.
• Maintain organized project records and supporting documentation in the designated systems and repositories.
• Provide training, release notes, or other user guidance for completed enhancements when assigned.
• Update and maintain guidelines and instruction guides in Policy Manager.

Skills

Insurance underwriting

Testing & QA

Written communication

Project coordination

Requirements analysis

Collaboration

Problem solving

Job description

Illinois Casualty Company in Rock Island, IL, is seeking an entry level Underwriting and Marketing Systems Analyst for a hybrid onsite/remote role with an hourly pay range of $23.00–$28.00. You will translate operational needs into clear specs, coordinate user acceptance testing, and validate system and website changes before rollout.

The role collaborates with Underwriting, Marketing, IT, and other stakeholders to ensure enhancements support a consistent experience for employees, agents, and