Entry-Level Hybrid Underwriting & Marketing Systems Analyst

Illinois Casualty Company; Rock Island (IL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Work from home options

Flexible schedule

401k plan

Health coverage

Work-life balance

Short-term incentive bonuses

Job summary

Illinois Casualty Company is seeking an Underwriting and Marketing Systems Analyst in Rock Island, IL. This full-time hybrid role supports underwriting and marketing systems, coordinating user acceptance testing and validating changes for a consistent employee and policyholder experience.

The position emphasizes testing, documentation, and collaboration with multiple departments to ensure accurate workflows and timely enhancements. Entry-level opportunity with benefits and flex work options.

Qualifications

• Experience in commercial insurance underwriting, marketing, policy administration, online rating, website administration, quality assurance, or business analysis preferred.
• Ability to understand and test detailed insurance workflows, system rules, rating logic, forms, documents, and user permissions.
• Strong written communication skills with the ability to organize complex requirements into clear, specific, and testable instructions.
• Ability to manage multiple projects, priorities, issue trackers, deadlines, and follow-up responsibilities with consistent attention to detail.

Responsibilities

• Plan, coordinate, and complete user acceptance testing for Underwriting projects in the IDMS test environment before production rollout.
• Develop test plans and test cases reflecting end-to-end business workflows (new business, renewals, endorsements, cancellations, reinstatements, billing, forms, rating, and downstream impacts).
• Write clear project specifications documenting objectives, workflows, system requirements, field behavior, user roles, notifications, reporting needs, dependencies, and acceptance criteria.
• Manage Underwriting and Marketing issue trackers, document problems and enhancements, validate priority and scope, maintain status and ownership, and confirm resolution before closure.
• Test website changes across agent portal, policyholder portal, public site, and online rating tools; verify navigation, content, forms, links, permissions, and data.
• Validate that website and online rating changes provide accurate information and a practical user experience for agents, policyholders, employees, and other users.
• Document testing results, defects, screenshots, examples, and replication steps; communicate discrepancies to project owners and developers and retest corrections.
• Participate in project meetings, lessons-learned reviews, and post-rollout verification; identify trends and propose improvements to specifications and testing practices.
• Monitor website content to ensure data and forms remain current and accurately displayed for all users.
• Coordinate website enhancements by gathering requirements and developing mock-ups to support accurate programming.
• Maintain organized project records and supporting documentation in designated systems and repositories.
• Provide training, release notes, or guidance for completed enhancements when assigned.
• Update and maintain guidelines and instruction guides in Policy Manager.

Skills

Underwriting workflows

Testing & QA

Business analysis

Communication skills

Team collaboration

Job description

Illinois Casualty Company is seeking an Underwriting and Marketing Systems Analyst in Rock Island, IL. This full-time hybrid role supports underwriting and marketing systems, coordinating user acceptance testing and validating changes for a consistent employee and policyholder experience.

The position emphasizes testing, documentation, and collaboration with multiple departments to ensure accurate workflows and timely enhancements. Entry-level opportunity with benefits and flex work options.