Entry Level Technician

Sullivan Tire And Auto Service; Fairhaven (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays

Discounted Services

Employee Stock Ownership Plan

401(k) with Company Match

Job summary

Sullivan Tire And Auto Service is hiring an Entry Level Technician in Fairhaven, Massachusetts. The position involves performing vehicle maintenance repairs and ensuring customer satisfaction. Responsibilities include tire repairs, oil changes, and vehicle inspections.

The candidate must have a customer service focus, ability to lift 40-50 lbs, and a basic understanding of the automotive service industry. Benefits include health insurance, paid holidays, and participation in an Employee Stock Ownership Plan (ESOP).

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs tires.
• Perform lube/oil/filter changes on cars.
• Document vehicle safety inspections.
• Perform vehicle maintenance repairs unsupervised.
• Maintain productivity and customer satisfaction standards.
• Adhere to internal controls and procedures.
• Maintain a clean work area.

Skills

Customer service focus

Ability to lift 40-50 lbs

Basic conflict resolution skills

Basic understanding of the automotive industry

Ability to multi-task

Team player

Job description

Sullivan Tire, an employee‑owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry‑level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi‑task in a fast‑paced environment.
• Team player.

Benefits

• Health Insurance – including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP – Employee Stock Ownership Plan.
• Flexible Spending.401(k) with Company Match.

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.