Entry Level Technician

Sullivan Tire And Auto Service; Westford (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance – Medical, Vision, &

Life and Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Owned ESOP

Flexible Spending

401(k) with Company Match

Job summary

Sullivan Tire And Auto Service is seeking an Entry Level Technician in Westford, MA to perform entry-level vehicle maintenance and tire services while delivering quality and customer satisfaction. You will work with store management to uphold productivity and profitability, and adhere to company policies.

The position emphasizes teamwork, a customer‑service focus, and the ability to multitask in a fast-paced environment. Competitive benefits are provided including health and retirement options.

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multitask in a fast-paced environment.
• Team player.

Responsibilities

• Mount, dismount, balance, and repair tires for passenger and light truck vehicles.
• Perform lube/oil/filter changes on domestic and foreign cars.
• Conduct and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs (headlights, fan belts, batteries, wiper blades).
• Collaborate with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.

Skills

Customer service

Lifting 40-50 lbs

Job description

Description

Sullivan Tire, an employee‑owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry‑level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Works with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adheres to internal controls, policies, and procedures.
• Maintains a neat and clean work area by properly disposing of all waste products.
• Assumes other responsibilities as needed.

Requirements

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multitask in a fast‑paced environment.
• Team player.

Benefits

• Health Insurance – including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP – Employee Stock Ownership Plan.
• Flexible Spending.
• 401(k) with Company Match.

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!