Entry Level Technician

Sullivan Tire And Auto Service; Norwood (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (Medical, Vision, Dental)

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

Job summary

Sullivan Tire And Auto Service in Norwood, Massachusetts is seeking an Entry Level Technician responsible for vehicle maintenance and repairs. You'll work under store management to ensure quality service and customer satisfaction and perform tire repairs, oil changes, and basic vehicle inspections.

This role is perfect for someone with a customer service focus, the ability to lift heavy items, and a basic understanding of automotive services. Benefits include health insurance, vacation time, and an Employee Stock Ownership Plan (ESOP).

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs tires.
• Performs lube/oil/filter changes on cars.
• Documents vehicle safety inspections.
• Conducts various vehicle maintenance repairs.
• Works with management to meet standards.
• Maintains a clean work area.

Skills

Customer service focus

Ability to lift 40-50 lbs

Basic conflict resolution

Understanding of automotive service

Ability to multi-task

Team player

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.