Entry Level Technician

Sullivan Tire And Auto Service; Peabody (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Discounted Services

ESOP

Flexible Spending

401(k)

Job summary

Sullivan Tire and Auto Service is seeking an Entry Level Technician to perform entry‑level vehicle maintenance repairs and services on customers’ vehicles. You will work with store management to ensure productivity, profitability, and customer satisfaction standards are met, while adhering to internal controls and procedures.

The role focuses on tire mounting/dismounting, lube/oil/filter changes, safety inspections, and basic repairs in a fast‑paced retail environment; teamwork and customer

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multitask in a fast-paced environment.
• Team player.

Responsibilities

• Mounts, dismounts, balances, and repairs tires.
• Performs lube/oil/filter changes on cars.
• Performs and documents vehicle safety inspections.
• Performs unsupervised vehicle maintenance repairs (headlights, belts, batteries, wiper blades).
• Works with store management to ensure productivity, profitability, and customer satisfaction.
• Adheres to internal controls, policies, and procedures.
• Maintains a neat and clean work area and disposes of waste properly.
• Assumes other responsibilities as needed.

Skills

Customer service

Lift 40-50 lbs

Conflict resolution

Automotive tire knowledge

Multitasking

Team player

Job description

Description

Sullivan Tire, an employee‑owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry‑level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Works with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adheres to internal controls, policies, and procedures.
• Maintains a neat and clean work area by properly disposing of all waste products.
• Assumes other responsibilities as needed.

Requirements

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multitask in a fast‑paced environment.
• Team player.

Benefits

• Health Insurance – including Medical, Vision, and Dental.
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP – Employee Stock Ownership Plan.
• Flexible Spending.
• 401(k) with Company Match.

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!