Entry-Level Technical Solutions Engineer — Health Systems Impact

Epic; Bismarck (ND); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants or equity program

Annual raises and bonuses

Comprehensive health benefits

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer to diagnose complex software issues and manage end-to-end implementations for healthcare customers. You will collaborate with customers and internal teams to craft effective solutions, often coordinating across multiple locations and stakeholders.

Relocation assistance is provided to Madison, WI, where the campus is located. You’ll work on software impacting millions of patients globally.

Qualifications

• Bachelor's degree or greater required or equivalent.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID-19 vaccination and compliance with company policy.

Responsibilities

• Diagnose complex software issues and identify effective solutions.
• Lead end-to-end implementation and deployment with customers and internal teams.
• Coordinate across multiple locations and stakeholders to ensure successful outcomes.
• Provide technical guidance and document solutions for future reference.

Skills

Problem solving

Technical analysis

Customer collaboration

Travel willingness

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to diagnose complex software issues and manage end-to-end implementations for healthcare customers. You will collaborate with customers and internal teams to craft effective solutions, often coordinating across multiple locations and stakeholders.

Relocation assistance is provided to Madison, WI, where the campus is located. You’ll work on software impacting millions of patients globally.