Technical Solutions Engineer — Healthcare Software Impact

Epic; Mount Pleasant (MI); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer to work from our Madison, WI campus. This role involves diagnosing complex software issues affecting millions of patients and managing implementation across various customer locations.

Qualified candidates will have a Bachelor's degree, a history of success, and the ability to occasionally travel. The position offers relocation assistance and a comprehensive benefits package, including annual raises and stock grants.

Qualifications

• Strong academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for complex issues.
• Manage implementation across multiple physical locations.
• Work with customer counterparts to tackle critical problems.

Skills

Problem diagnosis

Solution identification

Stakeholder management

Travel flexibility

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to work from our Madison, WI campus. This role involves diagnosing complex software issues affecting millions of patients and managing implementation across various customer locations.

Qualified candidates will have a Bachelor's degree, a history of success, and the ability to occasionally travel. The position offers relocation assistance and a comprehensive benefits package, including annual raises and stock grants.