Technical Solutions Engineer — Health Systems Impact

Epic; Ames (IA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Sabbatical after 5 years

Job summary

Epic, based near Madison, WI, seeks a Technical Solutions Engineer to diagnose customer software issues and implement robust solutions across multiple locations. You will work with customer teams to resolve mission-critical challenges and ensure successful deployments, reflecting Epic’s impact on patient care globally.

Relocation to the Madison area is reimbursed, and Epic offers comprehensive benefits, stock grants, annual raises and bonuses, plus the potential for a sabbatical after five

Qualifications

• Bachelor’s degree or greater required.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID‑19 vaccination.

Responsibilities

• Diagnose customer problems and implement effective software solutions across locations.
• Collaborate with customer counterparts to resolve mission-critical issues.
• Engage with Epic teams to ensure successful deployments.

Skills

Willingness to travel

Relocation to Madison

US work eligibility

COVID-19 vaccination

Education

Bachelor’s degree or greater

Job description

Epic, based near Madison, WI, seeks a Technical Solutions Engineer to diagnose customer software issues and implement robust solutions across multiple locations. You will work with customer teams to resolve mission-critical challenges and ensure successful deployments, reflecting Epic’s impact on patient care globally.

Relocation to the Madison area is reimbursed, and Epic offers comprehensive benefits, stock grants, annual raises and bonuses, plus the potential for a sabbatical after five