Entry-Level Tech Support Technician - Onsite HVAC/Electrical

TEKsystems; Fort Wayne (IN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking an entry-level IT support specialist for a contract role based in Fort Wayne, Indiana. The selected candidate will assist end users, document issues, and escalate problems as needed.

Responsibilities include responding to phone and email requests, researching technical problems, and ensuring timely resolution under supervision. This onsite position offers a structured schedule and benefits may apply.

Qualifications

• Entry level role focused on providing technical support.
• Associate's degree in a related area preferred or required.
• Must follow instructions and pre-established guidelines under supervision.

Responsibilities

• Provide end-user technical support via phone, email, and in-person requests.
• Identify, research, and resolve technical problems to ensure timely resolution.
• Document, track, and monitor issues to ensure progress and closure.

Skills

electrical

hvac

Job description

TEKsystems is seeking an entry-level IT support specialist for a contract role based in Fort Wayne, Indiana. The selected candidate will assist end users, document issues, and escalate problems as needed.

Responsibilities include responding to phone and email requests, researching technical problems, and ensuring timely resolution under supervision. This onsite position offers a structured schedule and benefits may apply.