Entry-Level Support Engineer - Field & BOM Systems

Atec, Inc; Stafford (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Atec, Inc. is seeking an Assist Support Engineer to research design and obsolescence issues for existing products and build-to-print jobs. You will review drawings, BOMs, and reflect design updates from engineering to ensure accurate manufacturing documentation.

Travel to field installations, support teams, and maintain strong customer relations while adhering to AS9100/ISO standards. Proficiency with CAD, ERP, and MS Office is a plus; Texas driver's license required.

Qualifications

• Four-year BSEET or BSMEET preferred, or 2-4 years' related experience.
• Computer literate in Word, Excel; CAD experience is a plus.
• Experience with MIL-SPEC and DOD standards a plus.

Responsibilities

• Assist engineers with research of electrical, electronic, and mechanical design issues and obsolescence.
• Review drawings and BOMs to reflect design updates from engineering.
• Use ERP to create purchase requisitions, order parts, and track production parts.
• Coordinate with field support requirements and travel to field installations.
• Maintain customer relationships during installations and reporting deviations per AS9100/ISO policies.

Skills

Research

Communication

Attention to detail

Education

BSEET/BSMEET or related

Tools

ERP software

CAD / AutoCAD

MS Office (Word/Excel)

Job description

Atec, Inc. is seeking an Assist Support Engineer to research design and obsolescence issues for existing products and build-to-print jobs. You will review drawings, BOMs, and reflect design updates from engineering to ensure accurate manufacturing documentation.

Travel to field installations, support teams, and maintain strong customer relations while adhering to AS9100/ISO standards. Proficiency with CAD, ERP, and MS Office is a plus; Texas driver's license required.