Support Engineer I

Atec, Inc; Stafford Township (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Atec, Inc is seeking an Assist Support Engineer to help research electrical, electronic, and mechanical design and obsolescence issues on existing products and build-to-print jobs. You will review drawings and BOMs, and use ERP to requisition parts and track progress, while coordinating with field support teams.

Travel to field installations and maintenance schedules is required. Maintain customer relationships and ensure compliance with AS9100/ISO standards and internal procedures.

Qualifications

• Four-year BSEET or BSMEET preferred; or 2–4 years’ experience with applicable engineering applications.
• Computer literate in MS Word, Excel; CAD/CAD LITE experience; familiarity with MIL-SPEC and DOD-STD-100 a plus.

Responsibilities

• Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence problems.
• Review drawings and BOMs to reflect design updates from engineering.
• Use ERP software to create purchase requisitions, order parts and track progress of production parts.
• Coordinate with field support requirements.
• Travel to assist field installations and preventative maintenance schedules.
• Maintain customer relationships during installations; report deviations per AS9100/ISO policies.

Skills

Attention to detail

Documentation

Communication

Teamwork

Education

BSEET/B.S. Electrical Engineering Technology

BSMEET/Mechanical Engineering Technology

Tools

CAD/AutoCAD

Microsoft Word/Excel

Job description

SUMMARY

Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence problems of existing company products and build-to-print jobs.

ESSENTIAL DUTIES/RESPONSIBILITIES

Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from engineering.

Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order parts and track progress of production parts.

Assist in coordination with field support requirements.

Must possess the ability to follow written and oral instructions and to accept constructive criticism.

Travel to assist Atec companies field installations and preventative maintenance schedules.

Maintain customer relationships during ongoing installation efforts.

Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment.

Ensure activities are conducted in accordance with Atec International Standards Organization (AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.

SUPERVISORY RESPONSIBILITIES

N/A

AS9100/ISO SPECIFIC DUTIES

Be familiar with and understand Atec Quality Policy and company objectives.

Understand required AS9100/ISO specific Procedures and Work Instructions.

Complete all records required by Procedures and Work Instructions.

Participate in Atec Continuous Improvement activities as appropriate.

Participate in AS9100/ISO training as required.

Cooperate with Auditors.

Report any deviations to appropriate area manager/supervisor.

EDUCATION AND/OR EXPERIENCE

Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical (BSMEET) preferred; or two (2) to four (4) years’ experience with applicable Engineering Applications; or a combination of education and experience.

Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE. Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas driver’s license required.

PHYSICAL DEMANDS

Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds.

Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches.

WORK ENVIRONMENT

Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places and outside weather conditions.

Noise level varies depending on where employee is performing the job.

Extended work hours and/or travel may occasionally be required.

www.Atec.com Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

If you need a reasonable accommodation, please contact Andrea Lopez at 281-276-2700.