Support Engineer I

Atec, Inc; Stafford (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Atec, Inc. is seeking an Assist Support Engineer to research design and obsolescence issues for existing products and build-to-print jobs. You will review drawings, BOMs, and reflect design updates from engineering to ensure accurate manufacturing documentation.

Travel to field installations, support teams, and maintain strong customer relations while adhering to AS9100/ISO standards. Proficiency with CAD, ERP, and MS Office is a plus; Texas driver's license required.

Qualifications

• Four-year BSEET or BSMEET preferred, or 2-4 years' related experience.
• Computer literate in Word, Excel; CAD experience is a plus.
• Experience with MIL-SPEC and DOD standards a plus.

Responsibilities

• Assist engineers with research of electrical, electronic, and mechanical design issues and obsolescence.
• Review drawings and BOMs to reflect design updates from engineering.
• Use ERP to create purchase requisitions, order parts, and track production parts.
• Coordinate with field support requirements and travel to field installations.
• Maintain customer relationships during installations and reporting deviations per AS9100/ISO policies.

Skills

Research

Communication

Attention to detail

Education

BSEET/BSMEET or related

Tools

ERP software

CAD / AutoCAD

MS Office (Word/Excel)

Job description

SUMMARY

Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence problems of existing company products and build-to-print jobs.

ESSENTIAL DUTIES/RESPONSIBILITIES

Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from engineering.

Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order parts and track progress of production parts.

Assist in coordination with field support requirements.

Must possess the ability to follow written and oral instructions and to accept constructive criticism.

Travel to assist Atec companies field installations and preventative maintenance schedules.

Maintain customer relationships during ongoing installation efforts.

Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment.

Ensure activities are conducted in accordance with Atec International Standards Organization (AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.

SUPERVISORY RESPONSIBILITIES

N/A

AS9100/ISO SPECIFIC DUTIES

Be familiar with and understand Atec Quality Policy and company objectives.

Understand required AS9100/ISO specific Procedures and Work Instructions.

Complete all records required by Procedures and Work Instructions.

Participate in Atec Continuous Improvement activities as appropriate.

Participate in AS9100/ISO training as required.

Cooperate with Auditors.

Report any deviations to appropriate area manager/supervisor.

EDUCATION AND/OR EXPERIENCE

Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical (BSMEET) preferred; or two (2) to four (4) years’ experience with applicable Engineering Applications; or a combination of education and experience.

Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE. Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas driver’s license required.

PHYSICAL DEMANDS

Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds.

Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches.

WORK ENVIRONMENT

Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places and outside weather conditions.

Noise level varies depending on where employee is performing the job.

Extended work hours and/or travel may occasionally be required.

www.Atec.com Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

If you need a reasonable accommodation, please contact Andrea Lopez at 281-276-2700.