Entry-Level Shelter Security & Client Support Monitor

voalacs; Garden Grove, Northern (CA, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is hiring an entry-level Monitor to help ensure the safety of shelter clients, staff, and visitors. The role emphasizes door control, bag and person screening, and routine patrols across the shelter environment.

Driving tasks are possible for licensed monitors; strong observation, reporting, and professionalism are essential to support the program and participants on-site.

Qualifications

• Must pass a fingerprint clearance and background check
• Ability to work under emotional stress and with difficult clients
• Strong observation and reporting skills

Responsibilities

• SHELTER ENTRANCE MONITORING: control entry/exit and guard against theft
• BAG & PERSON SCREENING: inspect belongings for safety
• Patrol premises to detect intrusion and ensure security
• SHELTER SAFETY: monitor for spills, safe operations, and emergency readiness
• Complete written reports and incident logs and maintain compliance records
• Assist shelter staff with program activities and client support
• Drive participants if licensed, and maintain vehicle records

Job description

Volunteers of America Los Angeles is hiring an entry-level Monitor to help ensure the safety of shelter clients, staff, and visitors. The role emphasizes door control, bag and person screening, and routine patrols across the shelter environment.

Driving tasks are possible for licensed monitors; strong observation, reporting, and professionalism are essential to support the program and participants on-site.