Entry-Level Service Advisor Assistant | Customer Experience

Rochester Ford; Rochester (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401K Plan

Medical and Dental

PTO

Employee/Family discounts

Job summary

Rochester Ford in Rochester, Minnesota, seeks a Service Advisor Assistant to enhance customer experience in the service lane. This role includes supporting Service Advisors by greeting guests and managing routine tasks, making it ideal for those new to the automotive industry but with prior customer service experience.

Successful candidates will demonstrate excellent communication, time management skills, and a friendly personality. Benefits include 401K, medical and dental plans, and employee discounts.

Qualifications

• Previous experience in customer service, retail sales, restaurant industry, or hospitality.
• Demonstrated ability to manage others.
• Clean driving record.

Responsibilities

• Oversee flow of ServiceLane and ensure prompt service.
• Provide concierge support for owner inquiries.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Job description

Rochester Ford in Rochester, Minnesota, seeks a Service Advisor Assistant to enhance customer experience in the service lane. This role includes supporting Service Advisors by greeting guests and managing routine tasks, making it ideal for those new to the automotive industry but with prior customer service experience.

Successful candidates will demonstrate excellent communication, time management skills, and a friendly personality. Benefits include 401K, medical and dental plans, and employee discounts.