Entry-Level SaaS Sales & Onboarding Pro

First Roles; Atlanta (GA); Remote; USD 28,000 - 39,000; Full time

Job summary

Gusto is seeking motivated, customer-centric professionals for future sales and onboarding opportunities in 2026. You will own the customer experience from first contact through onboarding, handling inbound calls and chats while possibly engaging in outbound outreach.

You will advise on the right Gusto solutions and support customers through initial adoption. Ideal candidates have 1–3 years in sales or customer service, succeed in high-volume environments, and thrive in consultative selling.

Qualifications

• 1–3 years of experience in a sales or customer service role.
• Experience in high-volume environments that include inbound and outbound calling.
• Proven success achieving or exceeding goals and maintaining strong customer relationships.
• Passion for consultative, solution-oriented selling and helping small businesses succeed.
• Comfortable using Salesforce or similar CRM systems.

Responsibilities

• Handle high-volume inbound calls, chats, and emails from customers or partners at various stages of their journey—from discovery to onboarding.
• Serve as a trusted advisor, helping small businesses or accounting partners select the right Gusto solutions for their needs.
• Support customers through the onboarding process to ensure a smooth and successful start.
• Demonstrate strong product knowledge and a commitment to ethical, customer‑first selling.
• Maintain accurate notes and pipeline details in Salesforce to ensure excellent follow‑through.

Skills

Sales experience

Customer service

Consultative selling

Communication

Tools

Salesforce

Job description

Gusto is seeking motivated, customer-centric professionals for future sales and onboarding opportunities in 2026. You will own the customer experience from first contact through onboarding, handling inbound calls and chats while possibly engaging in outbound outreach.

You will advise on the right Gusto solutions and support customers through initial adoption. Ideal candidates have 1–3 years in sales or customer service, succeed in high-volume environments, and thrive in consultative selling.