Future Opportunities: Early Career Sales Talent

First Roles; Atlanta (GA); Remote; USD 28,000 - 39,000; Full time

Job summary

Gusto is seeking motivated, customer-centric professionals for future sales and onboarding opportunities in 2026. You will own the customer experience from first contact through onboarding, handling inbound calls and chats while possibly engaging in outbound outreach.

You will advise on the right Gusto solutions and support customers through initial adoption. Ideal candidates have 1–3 years in sales or customer service, succeed in high-volume environments, and thrive in consultative selling.

Qualifications

• 1–3 years of experience in a sales or customer service role.
• Experience in high-volume environments that include inbound and outbound calling.
• Proven success achieving or exceeding goals and maintaining strong customer relationships.
• Passion for consultative, solution-oriented selling and helping small businesses succeed.
• Comfortable using Salesforce or similar CRM systems.

Responsibilities

• Handle high-volume inbound calls, chats, and emails from customers or partners at various stages of their journey—from discovery to onboarding.
• Serve as a trusted advisor, helping small businesses or accounting partners select the right Gusto solutions for their needs.
• Support customers through the onboarding process to ensure a smooth and successful start.
• Demonstrate strong product knowledge and a commitment to ethical, customer‑first selling.
• Maintain accurate notes and pipeline details in Salesforce to ensure excellent follow‑through.

Skills

Sales experience

Customer service

Consultative selling

Communication

Tools

Salesforce

Job description

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

Gusto is seeking sales professionals who thrive in a fast-paced, consultative environment and are interested in being considered for future start dates in 2026.

About the Role

Gusto is seeking motivated, customer-centric professionals interested in being considered for future sales and onboarding opportunities in 2026. These roles are ideal for early-career sales talent who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed.

As a member of our Sales or Onboarding teams, you’ll own customer experience from first conversation through successful adoption—helping small businesses select Gusto and navigate their first steps with us. You’ll handle inbound calls and chats while potentially engaging in some outbound outreach to prospective or current customers. Through empathy, problem-solving, and advisory selling, you’ll make an immediate impact on how our customers experience Gusto from day one.

Here’s what you’ll do day‑to‑day

• Handle high-volume inbound calls, chats, and emails from customers or partners at various stages of their journey—from discovery to onboarding.
• Serve as a trusted advisor, helping small businesses or accounting partners select the right Gusto solutions for their needs.
• Support customers through the onboarding process to ensure a smooth and successful start.
• Demonstrate strong product knowledge and a commitment to ethical, customer‑first selling.
• Maintain accurate notes and pipeline details in Salesforce to ensure excellent follow‑through.

Positions available in the future range levels

• 1–3 years of experience in a sales or customer service role.
• Experience working in high-volume environments that include inbound and outbound calling.
• Proven success achieving or exceeding goals and maintaining strong customer relationships.
• A passion for consultative, solution-oriented selling and helping small businesses succeed.
• Comfortable using Salesforce or similar CRM systems.

This posting represents a general talent pipeline that spans multiple levels within our Sales team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $20.00–$28.00 per hour.

At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.