Entry-Level Retirement Benefits Operations Specialist

Employees Retirement System of Texas; Austin (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible work schedules

On-site work

Job summary

Employees Retirement System of Texas seeks a Retirement System Operations Specialist to perform entry-level to routine retirement or benefits program assistance. Duties include maintaining member records, determining eligibility, and assisting with inquiries.

Reports to the Benefit Support Services Manager with limited independence. Responsibilities include processing retirements, researching withdrawals and beneficiaries, and updating information in the system, while counseling members and

Qualifications

• 30 semester hours of college/university credit required.
• One year of general office, accounting, benefits or payroll experience.
• One year of researching, retrieving, and providing information.
• One year of experience using Word or Excel.

Responsibilities

• Process retirement documents and approve retirements for all service classes.
• Research, verify and process member retirement account withdrawals.
• Research, verify and process member beneficiary designations.
• Respond to customer requests and inquiries regarding benefits.
• Update member information in the systems and track interactions.
• Counsel and assist members regarding benefit programs.
• Prepare standard correspondence relating to benefit programs.
• Analyze, scan and upload documents to proper workflow.
• Maintain records, files and reports.
• Attend work regularly per agency policies.
• Comply with all agency policies and procedures.

Skills

Office software (Word/Excel)

Information retrieval

Accounting/payroll basics

Education

30 semester hours of college/university credit

Tools

Adobe

Job description

Employees Retirement System of Texas seeks a Retirement System Operations Specialist to perform entry-level to routine retirement or benefits program assistance. Duties include maintaining member records, determining eligibility, and assisting with inquiries.

Reports to the Benefit Support Services Manager with limited independence. Responsibilities include processing retirements, researching withdrawals and beneficiaries, and updating information in the system, while counseling members and