Entry-Level Retail Customer Service & Stock Associate

Dollar Tree Stores INC

New Haven (CT)

On-site

USD 17,000 - 21,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC in the United States is seeking a Customer Service Associate to deliver a great shopping experience for every customer. Duties include assisting customers with questions and recommendations, processing sales at the register, and helping maintain a clean, secure store.

You will stock merchandise, unload trucks, restock as needed, and ensure a safe, respectful environment with friendly interactions.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, etc.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment
  • Ensure a positive, safe, and respectful environment with customers, associates, and leaders
  • Maintain cleanliness throughout the store, including bathrooms, floors, trash
  • Other duties as assigned

Skills

High school diploma
Retail customer service
Operate cash register
Customer service communication
Organization
Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in the United States is seeking a Customer Service Associate to deliver a great shopping experience for every customer. Duties include assisting customers with questions and recommendations, processing sales at the register, and helping maintain a clean, secure store.

You will stock merchandise, unload trucks, restock as needed, and ensure a safe, respectful environment with friendly interactions.

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