Entry-Level Remote Support & Workflow Coordinator

Talentoma; Virginia (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Talentoma is seeking an entry-level Remote Support Coordinator to organize support requests, schedule follow-ups, maintain service records, and coordinate communication across users and support teams. This full-time, fully remote role targets organized professionals who enjoy coordinating workflows and keeping support processes on track.

The position emphasizes strong organizational skills, clear communication, and the ability to prioritize routine requests.

Qualifications

• Entry-level position; training provided.
• Strong organizational and coordination abilities.
• Clear written and verbal communication.
• Strong attention to detail and time-management.
• Comfortable working remotely and coordinating multiple requests.
• Basic proficiency with spreadsheets and online systems.

Responsibilities

• Maintain accurate support and service records.
• Track open requests and follow-up requirements.
• Coordinate routine support appointments or activities.
• Communicate request status and next steps.
• Route requests to appropriate support resources.
• Monitor support queues and outstanding actions.
• Update support systems with current information.
• Organize support documentation and reference materials.
• Assist with recurring support activity reporting.
• Identify delayed or incomplete support requests.
• Escalate issues requiring additional assistance.

Skills

Organizational skills

Coordination skills

Written communication

Verbal communication

Attention to detail

Tools

Spreadsheets

Job description

Talentoma is seeking an entry-level Remote Support Coordinator to organize support requests, schedule follow-ups, maintain service records, and coordinate communication across users and support teams. This full-time, fully remote role targets organized professionals who enjoy coordinating workflows and keeping support processes on track.

The position emphasizes strong organizational skills, clear communication, and the ability to prioritize routine requests.