Entry-Level Relationship Banker: Customer Service & Sales

Banterra Bank; Carbondale (IL); Hybrid; USD 33,000 - 38,000; Full time

Job summary

Banterra Bank in Carbondale, IL seeks a Relationship Banker I to perform teller transactions and deliver exceptional customer service. This role emphasizes building banking knowledge, promoting products, and maintaining accurate cash handling and records.

The ideal candidate is proactive, detail-oriented, and capable of cross-selling while providing professional in-person and phone support to customers. On-site branch work and compliance with policies are essential.

Qualifications

• Excellent communication skills with customers at all levels.
• Proficiency in processing transactions accurately.
• Ability to cross-sell products and meet sales goals.

Responsibilities

• Perform teller transactions with accuracy.
• Balance cash drawer daily.
• Assist customers with product needs and questions.
• Cross-sell banking products to customers.
• Maintain branch equipment and supplies.

Skills

Customer service

Cash handling

Sales skills

Attention to detail

Cross-selling

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Banterra Bank in Carbondale, IL seeks a Relationship Banker I to perform teller transactions and deliver exceptional customer service. This role emphasizes building banking knowledge, promoting products, and maintaining accurate cash handling and records.

The ideal candidate is proactive, detail-oriented, and capable of cross-selling while providing professional in-person and phone support to customers. On-site branch work and compliance with policies are essential.