Relationship Banker I: Client-Centric Teller & Sales

Banterra Bank; Carterville (IL); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Tuition assistance

Company-paid training

Job summary

Banterra Bank is seeking a Relationship Banker I in Carterville, IL to serve as a teller and customer service advocate. You will handle deposits, withdrawals, loan payments, and account openings while delivering exceptional service to customers.

Ideal candidates are proactive, detail-oriented, and able to cross-sell bank products. This role emphasizes accurate cash handling, customer support, and continuing development within the banking industry.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills, verbal and written, with customers.
• Proficiency in processing transactions accurately while delivering service.
• Ability to identify sales opportunities and recommend products.
• Strong organizational and time-management skills.

Responsibilities

• Deliver exceptional customer service by processing deposits, withdrawals, loan payments, and account openings with accuracy.
• Handle customer calls professionally and empathetically in various situations.
• Balance cash drawer and maintain accurate funds.
• Promote and cross-sell bank products to meet customer needs.
• Maintain teller station with required forms and supplies; balance and process bank forms.

Skills

Customer service

Cash handling

Sales skills

Communication

Problem solving

Organizational skills

Math proficiency

MS Office

Typing

Driver's license

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Banterra Bank is seeking a Relationship Banker I in Carterville, IL to serve as a teller and customer service advocate. You will handle deposits, withdrawals, loan payments, and account openings while delivering exceptional service to customers.

Ideal candidates are proactive, detail-oriented, and able to cross-sell bank products. This role emphasizes accurate cash handling, customer support, and continuing development within the banking industry.