Relationship Banker: Personal Banking & Solutions

Busey Bank; Champaign (IL); Vor Ort; USD 36.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical

Dental

Vision

Life insurance

Disability insurance

Wellness incentives

Employee assistance program

HSA

FSA

Zusammenfassung

Busey Bank in Champaign, IL is seeking a Relationship Banker who blends teller duties with relationship-building, delivering personalized service, handling transactions, and cross-selling products to meet client needs.

The role involves opening and maintaining accounts, guiding customers through online banking, processing transfers, and referring complex credit needs to specialists, all while ensuring compliance and confidentiality.

Qualifikationen

• Requires a High School diploma.
• Requires previous banking and/or sales experience.
• Pursuant to the SAFE Act, all Relationship Bankers lending must maintain active NMLS registration.
• Requires knowledge of Microsoft Office.

Aufgaben

• Greet and engage customers in a friendly and professional manner.
• Identify customer needs and offer solutions through the bank’s products and services.
• Develop and maintain strong customer relationships through personalized service and proactive outreach.
• Resolve customer concerns and issues promptly.
• Promote and cross-sell bank products and refer clients to other lines of business.
• Open and manage a variety of accounts and assist with maintenance tasks.
• Provide assistance with online banking services and digital tools.
• Refer clients with credit needs to the appropriate banker or line of business.
• Process transactions with accuracy and balance cash drawer.
• Adhere to bank policies, privacy regulations, and monitor for fraud.

Kenntnisse

Strong sales

Customer service

Communication skills

Ausbildung

High School diploma

Tools

Microsoft Office

Jobbeschreibung

Busey Bank in Champaign, IL is seeking a Relationship Banker who blends teller duties with relationship-building, delivering personalized service, handling transactions, and cross-selling products to meet client needs.

The role involves opening and maintaining accounts, guiding customers through online banking, processing transfers, and referring complex credit needs to specialists, all while ensuring compliance and confidentiality.