Entry-Level Refunds & Credit Balance Specialist

Halifaxhealth; Daytona Beach (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Halifax Health in Daytona Beach, FL seeks a Patient Accounting Representative I - Reimbursement-Refunds to manage insurance and patient credit balances and refund requests. You will apply contracts, request adjustments, and refund overpayments while tracking improvements and ensuring HIPAA privacy in all dealings.

This role requires attention to detail, strong communication with insurers, and timely posting and reporting of refunds to Accounting.

Qualifications

• Must have an Associate's degree or 2+ years related experience.
• Healthcare reimbursement experience preferred (Medicaid/Medicare).
• Strong analytical, communication, and organizational skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Process third party and patient refunds per policy.
• Research credit balance accounts for refunds or retracts.
• Review refund requests for validity and respond.
• Coordinate refunds with third party vendors.
• Prepare refunds posting reports for Accounting.
• Maintain HIPAA privacy standards.
• Communicate with insurance companies for balance details.

Skills

Healthcare billing

Refund processing

Data entry

Attention to detail

Communication skills

Education

Associate's degree or 2+ years related experience

Tools

Microsoft Excel

Microsoft Outlook

Job description

Halifax Health in Daytona Beach, FL seeks a Patient Accounting Representative I - Reimbursement-Refunds to manage insurance and patient credit balances and refund requests. You will apply contracts, request adjustments, and refund overpayments while tracking improvements and ensuring HIPAA privacy in all dealings.

This role requires attention to detail, strong communication with insurers, and timely posting and reporting of refunds to Accounting.