Entry-Level Quality Control Analyst – Health Benefits

State of Nevada (NV); Carson City (NV); On-site; USD 51,000 - 71,000; Full time

Job summary

State of Nevada, Public Employees’ Benefits Program (PEBP) Quality Control Unit in Carson City is seeking a Management Analyst 1. You will support the review and resolution of member complaints, grievances, and appeals related to health benefits, claims, and program services.

This entry-level analytical role emphasizes sound judgment, attention to detail, confidentiality, and professional communication while learning health benefits administration, claim review, and quality control practices.

Qualifications

• Entry-level analytical role requiring sound judgment and attention to detail.
• Professional communication and confidentiality are essential.
• Willingness to learn and follow guidelines.

Responsibilities

• Review incoming member complaints and identify issues.
• Gather and verify relevant information on cases.
• Research benefit provisions and applicable procedures.
• Document findings and prepare case summaries.
• Monitor case progress and deadlines.
• Assist in drafting written responses to members.

Skills

Research & analysis

Attention to detail

Written communication

Judgment

Professional confidentiality

Job description

State of Nevada, Public Employees’ Benefits Program (PEBP) Quality Control Unit in Carson City is seeking a Management Analyst 1. You will support the review and resolution of member complaints, grievances, and appeals related to health benefits, claims, and program services.

This entry-level analytical role emphasizes sound judgment, attention to detail, confidentiality, and professional communication while learning health benefits administration, claim review, and quality control practices.